Question about Dyson DC25 All Floors Bagless Upright Vacuum

1 Answer

Dyson 25all floors, can you help please, brush not revolving, but nothing jammed around it.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Dyson Master
  • 1,198 Answers

It could be the upper switch, lower switch, belt or motor. The motor will not run if either switch or the motor is bad, if the belt is broken you can hear the motor turning.

Posted on Jan 03, 2017

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

Why does my Dyson Dc-39 vacuum have good suction, but the beater bar barley turns?


The beater bar may be clogged with pet hair and other debris. You may have to do some disassembly to get everything working again.

Dec 18, 2014 | Dyson DC39 Animal Canister Vacuum

1 Answer

My dyson dc25 brush is not spinning what is the problem


Hi there, it's Jack at Dyson.

DC25's brush bar is engineered to shut off for protection if something jams it. Once you've checked the cleaner head for any obstructions, and removed any threads or hair from around the brush bar, you should be able to reset your machine as shown in the video guide:


Please note, the brush bar will never rotate when the machine is standing upright. Make sure you recline your DC25 into the normal vacuuming position before testing it.

I'm confident this will resolve the issue, but if you do need further help, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Sep 27, 2014 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Dyson dc33 brush won't turn but belt not broken


Hi there, it's Jack at Dyson.

DC33 is suitable for cleaning hard and carpeted floors. It includes a brush control system which allows you to shut the brush bar off when cleaning hard floor surfaces. It's worth checking that the brush control is set correctly - it's possible it may have been inadvertently set to 'Hard floors'. For the brush bar to rotate, it must be set to 'Carpets':

07061835-cc37-4e9f-b20c-ef1beba7e89e.jpg

It's also important to note that the brush bar will not rotate when the vacuum is standing upright, so make sure you recline it into the normal vacuuming position before testing it.

If this doesn't resolve the issue, please turn off and unplug the machine, then check that there are no obstructions in the cleaner head which could be jamming the brush bar. Remove any threads or hair around the brush bar, as these can affect the performance.

1af8cf94-c60b-4846-8168-21707fedce9f.jpg

If you'd like further advice from our experts after you've given this a try, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We can take you through some diagnostic checks to determine what may be causing the issue. If a repair or replacement part is needed, we can also confirm if this is covered under warranty.

Jun 05, 2014 | Dyson DC33 Bagged Upright Vacuum

1 Answer

Dyson DC25 Agitator rattling


Hi Adnan, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC25's brush bar. I would encourage you to follow the steps shown in the video attached to ensure there is nothing in the cleaner head jamming the brush bar, and no threads or hair wrapped around the brush bar itself. Make sure the endcap is also fitted correctly and locked into position - a coin can be used to lock the catch.

For any further advice after you've given this a try, please contact our experts directly by calling the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA). If a repair or replacement part is needed, we'll be able to confirm if this is covered under your machine's 5-year guarantee.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Nov 08, 2013 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Dyson DC 24 brushbar motor stops working , every so often , I press the reset button then it works for a while and stops again till I press reset again.


Hi there, it's Jack at Dyson.

DC24 is equipped with a safety device which shuts off the brush bar if something jams it - for example, a shoelace or a rug fringe. From what you've described, it sounds like there may be something in the cleaner head which is jamming the brush bar. It's also important to remove any threads or hair from around the brush bar regularly. Please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

You may also find the video below useful. Make sure that before you test the machine, you've reclined it into the vacuuming position, because the brush bar will never rotate when the machine is standing upright.

I'm confident this will resolve the issue, but if you'd like any further assistance, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com


Nov 25, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

The brush stoped rotating


Hi there,
There are a couple of reasons that the brush bar will not spin on a Dyson DC07.
1. The carpet / hard floor selector is set to hard floors.
2. There is material wound around the brush to the point that it is jammed.
3. The brush roller bearings are full of dust and **** so they have siezed up.
4. One of your
belts has snapped (there are 2)
5. The clutch is faulty.
Now to describe how to check each of these is a full essay so I have made a video instead. I have gone through each of these except maybe point 1 because it is self expainatory.
Have a look at the video and if it is helpful then please leave me a thumbs up, a comment or a testimonial.
If you find out that you need parts have a look at
Nelson Vacuums or VacuumSpot.
Hope this is helpful!

How do I check the clutch or brush roller of my Dyson DC07?. (video)

Jan 02, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Brush not revolving


Hi there,
The basic reasons for the brush not turning are as follows
problem with the bearings of the brush roller
problem with the belts
problem with the clutch
Or the vacuum is set to Hard Floors.
I have made a video of how to sort out problems with the bearings, brush, clutch etc
Have a look at my video and if it helps you please leave a comment, testimonial or maybe a box of chocolates :)
If you figure out that you need parts I would encourage you to check out nelsonvacuums or vacuumspot.
Hope this helps
*don't forget to comment*

Nov 29, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Brush wont revolve


Hi there,
There are a couple of reasons that the brush bar will not spin on a Dyson DC07.
1. The carpet / hard floor selector is set to hard floors.
2. There is material wound around the brush to the point that it is jammed.
3. The brush roller bearings are full of dust and rubbish so they have siezed up.
4. One of your belts
has snapped (there are 2)
5. The clutch is faulty.
Now to describe how to check each of these is a full essay so I have made a video instead. I have gone through each of these except maybe point 1 because it is self expainatory.
Have a look at the video and if it is helpful then please leave me a thumbs up, a comment or a testimonial.
If you find out that you need parts have a look at
Nelson Vacuums or VacuumSpot.
Hope this is helpful!

Nov 05, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

2 Answers

Is the Dyson pulling carpet fibers, not dirt ?


You need to shut the brush roll off. It is ruining your rugs, the dyson has a very aggressive roller and can hurt some types of rugs and carpets.

Aug 17, 2009 | Dyson DC15 All Floors - The Ball Bagless...

2 Answers

Roller not spinning on hard floors


after 2 weeks it should be still under warranty. but my guess is you have hair etc wrapped around the brush tip vac so you can see brush(es) remove all string,hair etc... from around the brush area (may have to remove bottom to get all the hair etc... stuck around it. it also may have been jammed up pretty tight and continued use could snap the belt or burn out motor

Aug 14, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

Not finding what you are looking for?
Dyson DC25 All Floors Bagless Upright Vacuum Logo

Related Topics:

36 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18391 Answers

Nick Olsen

Level 2 Expert

183 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...