Question about Canon Cameras

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I tried to put photos into computer which wouldn't work. Pressed some buttons on my Canon 400D camera which now shows no life whatsoever it has fully charger batteries in it. Any ideas how to fix it??

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  • Canon Expert
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Try turning the camera to the on position then remove the battery switch off return the battery and switch see if that works

Posted on Jan 04, 2017

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Why not use a USB card reader to transfer the photos ?

Posted on Jan 01, 2017

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Most cameras do not need to be powered on to transfer photos .

Posted on Jan 01, 2017

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Posted on Jan 02, 2017

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I have had my camera stolen. I am trying to file a police report and they need the serial number. All I have left is the instruction manual and the cd-rom guide. Is the number in there somewhere?


Hi, Those wouldn't have the serial number however it can be found with your camera's EXIF data which you can get from putting the photo on Flickr or into photoshop. If you need more help let me know.

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When i insert a fully charged battery the camera will turn on but it will not focus or fire when I try to take a photo. also nothing will show on the screen when the menu button is pressed


this sometimes happens if it is not a canon battery. but you should check the voltage and see if it matches what is on the battery. if it does before you out it in the camera and not after you put it in the camera and it is a canon battery there may be a sort in the camera.

Oct 20, 2009 | Canon EOS-5D Digital Camera

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I recently bought a used canon EOS 400d which was


Be aware that the built in flash does not pop up automatically in all picture modes. Try it when in the different modes (on the mode dial) and see what I mean. Does it popo up when manually opened ?, (small button on front left hand side of the viewing pentaprism/flash housing.)

Oct 02, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

1 Answer

Canon 400d new batteries installed but will still not turn on.


Might seem obvious but check that the green light on the charging unit showed that the battery was fully charged before you put it in the camera. Make sure that the memory card is fully seated in the slot. If ok then either the charger is not charging or the on/off switch is faulty.

Jul 14, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

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Canon eos 400d. card empty but cf light flashes red


Hi! Rachel, Mark here see if i can help.

Try different cf card see if it works.
Next if that worked or not take cf card place in computer & format card. Retry in camera.

Hope that fixed ya if not comment back me happy to assist you further. Good Luck! please rate.

Mar 15, 2009 | Canon EOS 400D / Rebel XTi Digital Camera...

2 Answers

Canon EOS 400D not transferring photos to computer


Try installing or reinstalling the software on the CD ROM that came with the camera.

Jul 24, 2008 | Canon EOS 400D / Rebel XTi Digital Camera

1 Answer

Canon 400d camera


Here are the steps to take.

1. Establish whether or not you have a connection between your camera/computer by going to your start button, control panel, system, hardware tab and device manager. The camera must be powered on and in playback mode (should automatically go to playback mode when connected, camera's screen should go black if there is a connection). Make sure you have a fully or nearly fully charged battery in your camera.

2. Once in device manager, look under Imaging Devices. If your camera is properly connected it should show up as Canon Powershot SD800. If it shows a yellow exclamation point, there is a driver issue, and even if it doesn't show a yellow exclamation point, you may want to update your driver anyway by right clicking and having the system search automatically for driver updates. If download of driver begins, great...once finished, restart camera and your problem may be resolved.

3. If there are any other imaging devices, you may have to temporarily disable them to avoid conflicts.

4. If you have any other imaging software running, exit or close the program in your system tray (down by your clock in the right hand corner of your computer's desktop.

5. Try again to connect.

6. If you are on a desktop, try a rear usb port vs. a front port. You can also try a different port on a laptop. After each change, try restarting camera to establish connection.

7. Go to start/My Computer and look for the icon for your camera...you will be able to download images even without Canon software loaded onto computer so this is not a software issue if you have no hardware connection. If you see the icon, right click on it and choose Get or Import pictures. From there the default Microsoft scanner and camera wizard should launch and you will be able to import your images.

8. If still no connection, try going to Start/Run and type in services.msc here you are looking for 4 services to be running. Check under status of each service and make sure it reads that each of these services are started.
  • Canon Camera Access Library 8 (if Canon software loaded)
  • SSDP discovery service
  • Universal Plug and Play Device Host
  • Windows Image Acquisition
Once all of these services are started on your computer, restart camera once again. If any of the last three services are not on your computer or are not started, connecting will be a problem.

If all of these steps fail, try purchasing an SD card reader from your local electronics store for around $12 and download images from there. Canon also offers lifetime technical support for your Powershot, so give them a call if none of these steps work or if you would like someone to walk you through it.

Best of luck to you!
MrsJGreen

Feb 12, 2008 | Canon EOS 400D / Rebel XTi Digital Camera

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