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Head on the v6 is not working the roller will not turn

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Check belt.

Posted on Jan 01, 2017

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6ya6ya
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Posted on Jan 02, 2017

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DYSON V6 BRUSH NOT WORKING


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson+v6

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dec 05, 2016 | Dyson Vacuums

1 Answer

Have a Dyson v6 for several months. Roller brush stops turning a soon as I start to push forward after staring trigger. Examined & cleaned roller & surrounding head & find no objects interfering.


The Dyson V6 has an electric motor in the power head. The battery is in the handle unit. So power has to get from the battery head unit down to the motor at the floor roller brush. The way they do this is to send the power around the plastic debris cup that you empty, and then into the connector for the tube and out the bottom of the tube to the roller brush motor. Your problem is probably that there is a lost contact along the way. Try plugging the roller brush directly into the head unit leaving the tube out and see if it is intermittent or if it runs fine. In that case the problem is one of the contacts associated with the down tube. If the roller brush is intermittent even when plugged directly into the head unit, then the problem may be the connection associated with the debris cup. remove the cup and make sure the contacts are clean. Hope this helps. G

Oct 26, 2016 | Dyson Vacuums

1 Answer

Hi, I have a dyson v6 absolute (UK version), which has a direct drive cleaner head. Will a soft roller head (aka fluffy head) fit and work on this machine?


Hi, it's Allan from Dyson.

I'm sorry we haven't been in touch about this sooner.

It depends where you are.

For example, the UK V6 Absolute has not been tested with the soft roller head and it will not fit.

I would recommend contacting Dyson directly in your region to discuss this further.

Please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

Best wishes,

Allan

Jan 09, 2016 | Dyson V6 Absolute Bagless Cordless Hand...

1 Answer

Dc 24 roller brush quit working....belt is okay & there are no obstructions on roller or in head compartment & suction at head is strong


Hi there, sometimes a stretched belt will hamper the vac. from picking up. he best way to test this is to turn the machine on, then carefully put you hand on the roller. If the belt is stretched the roller will stop turning when you apply pressure. Hope this helps, Chris

Feb 09, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

The turbine head on my dc08 will not turn although there seems to be lots of suction


The dyson have a bit of an achilles heel with their turbine heads. Half the time you can resurect them by simply removing the baseplate and pulling of the rollers and emptying out all the **** that seems to accumulate inside the brush roller. The other half of the time that same dirt has worked its way to the centre part that holds the rollers, this is where the bearing is and unfortunately there is no way to access the bearing to change it. Not the best design really. If you clean the inside of the rollers very regularly you will not have this problem but who remembers to do that kind of maintenance often enough.
If you need to buy a turbine head to replace a broken one try vacuumspot or nelsonvacuums if you are in Australia.
Hope this helps you.

Jan 03, 2011 | Dyson DC08 Cylinder Bagless Canister...

2 Answers

Carpet roller will not turn. Vacuum still sucks up dirt


You may need to replace the belt that drives the roller head. They wear out and break, or maybe it has just come loose. Also check for string and thread wound around the roller wheel axles, that is a common "culprit"

Jul 21, 2009 | Kenmore 23913 Progressive PowerMate Bagged...

1 Answer

Power Head doesn't work


Are you talking about the large power head (ised for floors) or the smaller power head (for upholstery)?

If you are talking about the large one the first thing I would check is the belt (accessed by turning the tiny lock knob on the bottom with a flathead screwdriver).

If the belt looks ok the next thing I would check is make sure an accumulation of hair hasn't built up on the ends of the roller....take the roller out and turn the roller by hand holding onto one of the ends...it shoudl move freely....

Jan 13, 2009 | Rainbow E series Canister Wet/Dry Vacuum

1 Answer

Hoover Vacuum model U4471 making a very strange noise and letting of a smoke smell


The Elite upright may need to have its drive belt checked. Check that the machine roller is still working. Then turn the vacuum off and locate the screws on the floor head by turning the machine over. If you remove a couple of screws the floor head will come off and you can check the belt. Usually old threads and hair can stop the roller bar from moving properly or may have got to the belt. Ensure that it moves freely simply by turning the roller with your hand. If it doesn't then its possible that the roller needs to be cleaned or the belt needs to be replaced. Drive belts are easy to get for most Hoover products; a smoke smell like burning rubber usually indicates the drive belt is about to give up or has simply snapped. Dont forget to rate if this solution has worked for you. Ty.

Jul 29, 2008 | Hoover Vacuums

1 Answer

Changing belt on Kirby Classic 1972


When you turned the knob, did it turn easily or hard. If it was easy, then the knob part inside did not catch the belt. If it did turn hard, when you had the brush roll off, did you check the ends to see if they turned easily or not. if not, then replace the brush roll.

Apr 15, 2008 | Vacuums

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