Question about Roper Washing Machines

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Roper top loading washing machine model rtw4641bq1 drum has fallen about 2 inches and the top of the drum is able to hit the sides of the cabinet. Nothing looks broken in the suspension

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Bearing issue or broken drum isolation struts.

Posted on Dec 31, 2016

Testimonial: "the drum isolation struts are intact. it seems as if the springs are not holding the drum high enough. And what bearing?"

  • 1 more comment 
  • Amanda
    Amanda Dec 31, 2016

    drum isolation struts are intact. it seems as if the springs are not holding the drum high enough but the springs are also intact. And what bearings? Thanks.

  • yadayada
    yadayada Jan 01, 2017

    The shaft bearing for the agitator.

  • yadayada
    yadayada Jan 01, 2017

    They are a VERY common issue.



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Drum fallen to one side

I don't know which model you have, but there are plastic suspension pads that hold the tub level, if one of those wears out the tub will tilt. This can happen when you get a heavy load out of balance.

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one of 3 places under the lid/on the rear upper areaof the machine control panel/or on the lower front,sides of main cabinet of washer

Feb 27, 2010 | Roper RAS8445KQ Top Load Washer

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How do I take off the back and top of a top loading Roper washer?

Hi, The whole cabinet has to come off. Here is how to do this:
Removing the cabinet. UNPLUG the washer. There are two screws holding the control panel to the cabinet. Most models the screw are in front but, some models have the screws in back. They are on each end. Now raise the control panel up and let it rest on the hinges. Unplug the lid switch harness and locate the clips on each side (bronze in color) and release them.
Now the cabinet will lift off the frame and you can set it aside.

I hope this helps you. Please let me know if I can assist you further.


Jul 01, 2009 | Roper RTW4300SQ Top Load Washer

1 Answer


Disconnect power should be a motor coupling broken you take off the cabinet, two phillips head screws left console bottom on back and right console bottom left on back and pull toward you and rollback the console two funny looking brass colored springs insert screwdriver into spring and push back toward back of washer and it will jump out. disconnect the lid swithch and lean cabinet out and looking down inside at front bottom slide out 2 inches to remove cabinet. then two black clips that hold pump on and then two screws and same except larger clips that hold motor on remove wiring harness and lift motor out and youwill see coupling either broken there or on transmission replace with part number 285852A from 1-877-262-1479 to put back on use hammer and 3/8 or 7/16 socket and extension and hit litely untillyou push metal center onto motor shaft then repeat for transmission side put rubber coupling on transmission side and line up motor and doall in reverse to put back together. tip on cabinet clips set in place and push down with heel of hand to snap into place


May 31, 2009 | Roper RAX4233PQ Top Load Washer

1 Answer

Top loading Roper Washer id leakinf water

ok tom ...ready,,,look in the back of the console you will see at each corner a recess with a phillipshead screw,,,make them come up but dont remove them,,when the console comes lose from cabnit,,flip it back,,flip it back only and let it hang theres a connect for the lid switch 2 gray wires connected to a brown and redess,,,ok now disconnect,,next in each corner is a brass clip 1 on each side take a screwdriver and pry them up pull the hold cabinet towards you,,but leave machine..keep me posted onthejob

Jan 27, 2009 | Roper Washing Machines

1 Answer

Drum spring has fallen off

If you look at the opposite side to the one where the spring has come off, it should help you to locate where the spring goes.
One end of the spring hooks into the side of the drum, and the other end onto the top of the cabinet.
Plz rate my solution.

Jan 18, 2009 | Indesit W 123 Front Load Washer

1 Answer

Roper washing machine- unbalanced spin - rocking agitator

I usually stand in front of the washer and take the plams of my hands and forcefully provide a force with the heel of my hands on the side front corners and the lip comes up

Another option is to pull the washer out and remove 2 clips (usually requires quarter inch nut driver to allow the top to come up

This should allow you to get the top off to see if a spring has broken or slipped off


Jan 03, 2009 | Roper RAS6233KQ Top Load Washer

1 Answer

Maytag washer

Welcome to Fixya
My name is Huum,

Faulty Direct Drive Coupling (Whirlpool / Kenmore / Roper / Estate)
The Direct Drive (motor) Coupling may be broken. Many Whirlpool/Kenmore brands washing machines utilize a small, relatively inexpensive direct drive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other.

It can wear out over time or fail under overloading conditions. This protects your transmission from excessive loading.

Cabinet Removal - Whirlpool / Kenmore / Estate / Roper Direct Drive Models

The diagrams referenced in this article are available for download in the Attachments section below:

1.) Preparation
It should be obvious but the first step should be to unplug the washing machine. Then pull it away from the wall a six to eight inches.

2.) Rotate Control Panel
Locate and remove the screws (items 49 on the Control Panel Diagram) that are installed in the base of the both the left and right side control panel end caps. Once the screws are removed, pull up and forward on the control panel. The control Panel will rotate toward the back. Tilt it back until the hinges catch. Allow it to rest there.

3.) Unplug Harness
With the Control Panel Assembly folded out of the way you should now disconnect the wire harness that connects the console to the main case. The harness plug disconnects from the top of the cabinet.

4.) Remove Clips
Use a flat head screw driver to remove spring clips (items 6 on the Cabinet Diagram) from both the left and right side of the cabinet top. This can be accomplished by inserting a flat head screw driver into the spring clip and pry toward the back of the machine. Once each clip is loose, feed the clip out of the hole in the rear panel.

5.) Detach Cabinet
Now open the lid. Use one hand to hold the lid open and the other to grab the front of the cabinet opening exposed when opening the lid. Tilt the entire cabinet assembly toward you by pulling both the front cabinet lip and the lid. This should release the rear locking tabs.

Use your knee as a lever to lift the front of the cabinet away from the washing machine base. This should release the front locking tabs and complete the removal of the cabinet from the machine.

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Dec 08, 2008 | Maytag PAV2300 Top Load Washer

1 Answer

Maytag washer

in the back of the unit is there a 1/2 inch wide yellow strap about 10 inches long vivible

Apr 01, 2008 | Maytag Atlantis MAV6451 Top Load Washer

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