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I have a LG LRBN20510ww water collects at the bottom of the freezer tray and then cant remove the food basket I know its a plugged drain but don't know where it is or how to clean it out. thanks

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  • LG Master
  • 5,323 Answers

Are you saying you cannot find the drain plug in freezer?

see pics maybe this will help




I have a LG LRBN20510ww water collects at the bott - lg-lrbn20510ww-water-collects-bottom-ufge5bcjvwi3p4zmzfja3pje-5-0.jpg



lg-lrbn20510ww-water-collects-bottom-ufge5bcjvwi3p4zmzfja3pje-5-5.gif

Posted on Dec 31, 2016

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  • Bill Skarupa
    Bill Skarupa Jan 01, 2017

    that helps but why and how to fix the water problem in the bottom freezer tray

  • Jorge Rendon
    Jorge Rendon Jan 01, 2017

    I usually use a soft wire tube that is flexable u can use a coat hanger but need to be very careful as u can pucnture the line. u stick the tubing down in the line and clean out any food particles, you can also use hot hot water nby pouring the water into the drain plug and allow it to sit a while. sometimes the ice is built up and needs to be melted u can also use a blow dryer..

  • Bill Skarupa
    Bill Skarupa Jan 03, 2017

    can you tell me where on the unit is the cooling coils in the picture you posted? I removed the lover metal cover on the back but only found the fan and compressor. thanks so much.

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Our freezer bottom gets filled with ice, we dont have an ice maker, we defrost it and within a month the bottom has a ice on it so we cant even putt the basket out


You have a drain that is freezing up. Pull the cover off the bottom back inside the freezer and bend the heat element down closer to the aliminum drain tray. It is too far away to heat the aliminum trat. The element is black and it is below the evaporator coil which has fins on it.

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Water collects in the bottom of my LG LRTP1231W


Some units don't have a drain tube. The water flows down the back of the fridge into the bottom and it just makes a mess. It has been a problem ever since they started going "Energy efficient". The drain was a hole and they had to close the holes. If you're lucky enough to have the drain, it will be located inside the back wall of your freezer. The inside walls must be removed. The drain will be in the drip pan, below the freezing coils (fins) in the back of the freezer.

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Water leaking into fridge


Unless you have a lot of confidence in your ability as a handy person and plumber, it may be better to leave this to a pro. Here's the story.

When the freezer automatically defrosts, water from the melted ice collects into a tray behind the back panel of the freezer. There is a drain in this tray, and the drain empties into a pvc tube that carries the water down into an evaporation tray that extends from front to back on the bottom right side of the refrigerator. A fan blows air over the evaporation tray to dry the water in the tray before the next defrost cycle.

Over time, the drain tube gets partly clogged with gunk, the water in the upper collection tray doesn't drain completely into the lower tray, and when the defrost cycle ends, the water still in that upper tray freezes. After a few defrost cycles, enough ice forms in the collection tray so it blocks the drain completely, and this plug won't melt during the defrost cycle. Now every time there is a defrost cycle, water collects, overflows, and drips down through the air channel at the back of the fridge into the refrigerator section.

The fix is to clear the drain tube leading from the upper collection tray to the lower evaporation tray. Here's how (if you have the know-how to tackle the job):

First, move the fridge away from the wall, unplug it, and remove the fiberboard panel that runs across the the bottom back. From the front of the fridge pull out the trim grill that runs across the bottom. Locate the evaporator tray on the right, but don't remove it yet.

Empty the freezer, and be sure to safely store the removed items in another freezer, or an insulated cooler, if you can complete the job in an hour or two. Be careful with ice cream and such, which cannolt be allowd to defrost, even partially.

Remove the ice maker if you have one, remove the screws holding down the bottom panel of the freezer, remove it, and remove the screws holding the back panel, and remove it.

Leave the refrigerator door closed, to keep the food in it from spoiling. If this job is going to take you more than an hour or two, move the food in the fridge to another fridge.

Now you need to let the freezer defrost (a hair dryer will make it go faster, but don't let it get wet), and sponge out all the water, There will remain an ice plug in the drain at the bottom of the collection tray at the back. Use hot water to dissolve the ice plug, use a drinking straw inserted into the drain (don't let it drop!) to be sure the ice plug is melted.

You still have to clear the plastic drain tube of collected gunk. This is like snaking out a drain pipe. I found that 8 feet of 1/8 pvc tubing works well. Before you clear the drain tube, remove the lower evporation tray. There is a finger hole at the front. Use it to lift the tray up and forward (be carelful, it may contain water).

Put the pvc "snake" down into the drain in the upper collection tray, and gently work it down through the drain tube. You are done when the snake emerges from the bottom of the drain tube, at the back bottom of the fridge, above where the evaporator tray sits. . Snake up from the bottom, and then back down again from the top, to be sure the drain tube really is clear. Replace the evaporator tray, and slowly pour 2 cups of water into the collection tray at the top, and confirm that it drains quickly and completely into the lower tray.

Empty the lower tray, replace it, and reverse all the disassembly steps.

This is not a permanent fix, because the drain tube could clog again, but should be good for a few years before you have to repeat this operation. At least now you know the cause and the fix, and can deal more effectively with a repair tech, even if you don't tackle the job yourself.

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1 Answer

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Find the drain line from the freezer to the evaporation pan near the motor. Often the line is visible on the back of the fridge. That line is plugged either with food residue or the collection point in the freezer is solid ice. The self defrost feature melts the frost and drains it to the evap pan. If you remove the floor from the freezer area, you will see the collection point. When the line gets plugged with food, no water drains and then freezes to block the line even worse. So, if there is ice at the collection point, remove it somehow, maybe a hair dryer, and then clear the line by blowing compressed air from the bottom of the drain hose through to the collection point.

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1 Answer

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sounds like you got a pluged freezer drain... take the back off freezer and unplug drain might be froze over with ice from being plugged

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