Question about LG WM2487H Front Load Washer

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I have an LG WM2487 washer and I'm having several

I have an LG WM2487H washer and I'm having several problems with it. First, the soap/bleach/softener dispenser cups are always filled with water after a cycle...they don't empty out. I have to empty the drawer of water before I can put the soap, etc. in. Second, I am also having the "stinky machine" problem...so we've been using bleach. But it doesn't all get washed out into the cycle, and it ruins clothes in the next cycle. I do not fill it all the way up...only 1/2 way at the most. Third, I now have an error code that I can only describe as being an upside-down F followed by an E. The book says to unplug the machine and call for service - no further explanation or help is offered or given. What is this code and its causes? Leaving it unplugged for 24 hours didn't help.

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  • shaffere Jul 21, 2009

    Thanks for the response. The washer drains fine, except for the inherent design flaw which prevents ALL of the water from being pumped out in these machines. But why does the dispenser fills with water and what does the error code mean (upside-down F followed by an E)? Where do I find "AFFRESH" tabs? They aren't in my local stores. Who makes them?

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Addressing your error code: We had the same problem with our washer and couldn't find anyone locally that wanted to even look at it. Hence, I had to find a solution myself. I stumbled onto a sight that had service manuals (not just owner manuals), and found that error code there. What looks like an upsidedown F is actually a lower case T, so the error code is really "tE". This indicates a Thermistor fault.
The Thermistor is located next to the heating element at the botom-front of the drum housing (you will probably have to lay the washer on its back to access it). It is in a soft rubber grommet that protrudes about a half inch out of the housing, just to the right of the heater.
In the case of our washer, when I pulled the Thermistor out of the grommet I noticed some rust on the metal part. I simply rubbed the rust off with my thumb, inspected it again, unplugged and re-connected the connector a couple of times, and tested the washer again.
Results: We have now been using the washer for a couple of days with zero errors, and this was a tenacious fault that interrupted every load before. We are finally happy again with our very expensive appliance. I sincerely hope that this helps you and anyone else with this problem.

Posted on Oct 10, 2009

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I would check the filter prior to calling anyone. This is the one located on the bottom left when looking at the door. Ensure that is all clean. I also recommend using Affresh tabs to clean your tub. I use them and they are worth the cost. Once a month, just run the sanitary cycle with a tablet in there and it cleans the tub and smell nice. I'm not sure if there is a drain filter, but you should check that as well. Not draining usually means you have lint or hair or something clogging the drainage.

Posted on Jul 21, 2009

  • leifkennedy Jul 21, 2009

    Go tohttp://www.affresh.com/ and click where to buy. They are all over, Wal Mart has them but not sure where else. I buy them at a specialty appliance store that sells Miele brand appliances. Also, what I do when I'm done washing a load is leave the door open. After about a day or so I close it and have never had the problem. I only started using Affresh 6 months ago after someone recommended it to me and didn't have a problem before with the smelly washer syndrome. Affresh also has little cloths that you can wipe down the rubber gasket with and the tub window and it cleans them.

    Not sure what the error code is, haven't experienced it and can't find anything online. Sorry.



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I have a LG front load washer WM2487 H My underware and socks don't seem to come out clean. Can't seem to figure it out

Posted on Aug 31, 2009

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Soap tray filling up with too much water...try closing your water supply valves a little. Front load machines are sensitive if you have a poorly setup regulator system (your water pressure may be too high). Most homeowners have never had their water pressure tested to see if it is within spec.

Posted on Aug 09, 2009

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Posted on Jan 02, 2017

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