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I have the fitbit Alta for less ten 6 months, and the device that plugs in my lag top, split in half. Looks like the glue that was holding it did not do its job. please advise

I would like a new part sent out because it is so new.

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  • Cell Phones Master
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You would need to contact fitbit

Posted on Dec 31, 2016

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Set clock on fitbit alta


http://www.hotbuzz4u.com/www-fitbit-comsetup-set-up-your-fitbit-device-online/

Jan 12, 2018 | Exercise & Fitness

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How do I reset the time on my fitbit alta


Theoretically the Fitbit should keep the time updated though syncing, but there are some things that throw it off. I would try these steps in this order. Check after each step to see if you have the correct time before doing the next step.
1. Re-sync your Alta to your phone/computer
2. Check your settings on your dashboard to make sure you have the correct time zone selected.
3a. If you sync to a phone make sure you do not need to update the app then try disconnecting and reconnecting the Fitbit (in your Bluetooth settings).
3b. If you are syncing to a computer, then try re-syncing your Fitbit. you might need uninstall/reinstall your software and make sure you are running the most recent version.
4. Try removing the Alta in the Fitbit app (should be under device settings) and then reconnecting it.

Hopefully one of those steps will get you on the right time, but if not, try resetting your Alta by doing the following:
  1. Plug in your Alta in a USB (computer, or adapter) as you normally would to charge it. It should begin charging.
  2. Press the button on your charging cable three times within eight seconds, briefly pausing between presses. (The button is on the end of the charging cable).
  3. Eight seconds after the first button press, you'll see the Fitbit logo on the screen. This means Alta is restarting.
  4. After you see the logo you can unplug your tracker from the charging cable.

Oct 20, 2017 | Exercise & Fitness

1 Answer

How do I reset the time on my Alta fitbit?


Theoretically the Fitbit should keep the time updated though syncing. I would try these steps in this order.
1. Re-sync your Fitbit to your phone/computer
2. Check your settings on your dashboard to make sure you have the correct time zone selected.
3a. If you sync to a phone make sure you do not need to update the app then try disconnecting and reconnecting the Fitbit (in your Bluetooth settings).
3b. If you are syncing to a computer, then try re-syncing your Fitbit. you might need uninstall/reinstall your software and make sure you are running the most recent version.
4. Try removing the device in the Fitbit app (should be under device settings) and then reconnecting it.

Hopefully one of those steps will get you on the right time, but if not, try resetting your Alta by doing the following:

Plug in your Alta in a USB (computer, or adapter) as you normally would to charge it. It should begin charging.
Press the button on your charging cable three times within eight seconds, briefly pausing between presses. (The button is on the end of the charging cable).
Eight seconds after the first button press, you'll see the Fitbit logo on the screen. This means Alta is restarting.
After you see the logo you can unplug your tracker from the charging cable.

Hopefully one of those things will get you on the correct time :)

Oct 20, 2017 | Exercise & Fitness

1 Answer

My Fitbit Alta is showing incorrect time. How can that be changed?


Theoretically the Fitbit should keep the time updated though syncing. I would try these steps in this order.
1. Re-sync your Fitbit to your phone/computer
2. Check your settings on your dashboard to make sure you have the correct time zone selected.
3a. If you sync to a phone make sure you do not need to update the app then try disconnecting and reconnecting the Fitbit (in your Bluetooth settings).
3b. If you are syncing to a computer, then try re-syncing your Fitbit. you might need uninstall/reinstall your software and make sure you are running the most recent version.
4. Try removing the device in the Fitbit app (should be under device settings) and then reconnecting it.

Hopefully one of those steps will get you on the right time, but if not, try resetting your Alta by doing the following:

Plug in your Alta in a USB (computer, or adapter) as you normally would to charge it. It should begin charging.
Press the button on your charging cable three times within eight seconds, briefly pausing between presses. (The button is on the end of the charging cable).
Eight seconds after the first button press, you'll see the Fitbit logo on the screen. This means Alta is restarting.
After you see the logo you can unplug your tracker from the charging cable.

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