Question about HP Office Equipment & Supplies
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Posted on Jan 02, 2017
HP's answer to your question.
Posted on Nov 09, 2007
This is a widely known problem with this printer and means the formatter board needs to be replaced. Save yourself the cost and headache of repairing and move on. The problem initially began as a random situation where I would have to turn the printer off and back on to get it to print.This eventually progressed to the problem you all are reporting which is the amber toner and jam lights on. I replaced the formatter board on mine and after one month the problem returned with the new formatter board needing replaced as well.
Of course, HP acts as if they've never heard of the problem. This company's integrity and quality has gone from number 1 to dead last.
Posted on Apr 21, 2009
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