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Movie colors pale/B&W on dell laptop. I have changed the GPU rendering and youtube works now but Netflix still not right. How do I get colors?

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  • Dell Master
  • 22,184 Answers

Try installing Silverlight.

Posted on Dec 31, 2016

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  • Dell Master
  • 5,503 Answers

Reset the contrast and brightness controls and start adjusting again.

Posted on Jan 02, 2017

  •  Mikey
    Mikey Jan 12, 2017

    Your video card drivers may be out of date or corrupt.

    Uninstall and reinstall your video card driver. Your owner's manual or video card manufacturer's website can help

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3 Answers

How do I get a movie that I have selected from netflix that is playing on my laptop to move to my tv. I have apple tv.


very simple login find the movie that you were watching and play. I do it all the time between my computer and my smart tv.

Jun 20, 2015 | Netflix

1 Answer

Trying to watch netflix and the screen goes green and stays that way


-what device do you use to stream Netflix?
-what internet service provider?
-what speed?
-does it happen during the movie or after it starts?
-does it happen with Youtube videos (of any length)?
-where are you located geographically?
-have you called Netflix tech support?

Mar 20, 2014 | Netflix

1 Answer

Sound and video lag issues


Please check if Adobe Flash is installed properly and updated.
Adobe Install Adobe Flash Player

Please tell me the following:
1. RAM( Random Access Memory)
2. Disk space
3. Web browser you're using to access YouTube/ Netflix

Feb 15, 2014 | Microsoft VISTA Computers & Internet

1 Answer

I want to watch a movie on Netflix but it keeps saying a problem occured while loading this.


Clear your browser cache(Entire History) and try again. Some times the issue can be caused by cached files.

If that doesn't work contact Netflix directly and they can walk you through their solutions. They will be able to fix the issue really quick.

Netflix Support: (866) 579-7172

Jan 26, 2014 | YouTube Videos

1 Answer

Dell n5050 grey static screen


Sounds like the GPU has over heated and is causing video driver issues. Usually the GPU needs re balling as the solder has melted underneath the BGA chip. A specialized repair is required. Take a look on flea bay for prices.

Oct 26, 2013 | Dell Computers & Internet

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Hi, I have a DELL Inspiron 8500. After turn on, I get vertical color bars - sometimes. Most of the time nothing. Connecting a TV for external monitor (VGA port) I get the color bars more often then on the...


the problem is with the gpu inside , i suspect that overheating or continual use of the laptop for long periods has meant that the solder oints holding the gpu to the circuitboard have started to short. Chances of repairing the motherboard are slim and a replacement will be needed.

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1 Answer

Color is pale


Reset colors,back to factory setting.Colors will be alot darker in ,can turn down colors after reset.

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2 Answers

Computer shuts down watching netflix.........1/2 way into a movie Dell Inspiron 1525mj


The most likely thing is that you need to adjust your power savings settings on the computer in Control Panel. Watching a movie doesn't register as "activity" to the system so if you are set to Sleep or Hibernate after an hour that would typically cut you off half way thorught the movie.

You can change the power savings settings or every 30-40 minutes move the mouse around or click the keyboard etc. to restart the timer.

Sep 07, 2009 | Dell Inspiron 1525 Laptop

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