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Have an Ativa Shredder DX200D runs fine I reverse but in forward advises overload and stops. Took it apart and pulled some loose pieces out. Same problem occurs

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Fellowes P600C-2 Motor runs in reverse, but not forward

Take it apart and clean the switch with compressed air.

Be careful when you put it back together that you don't allow the wires to touch the fan.

You also have to make certain that the small plastic teeth that seperate when you feed paper are aligned properly.

Good Luck

Posted on Apr 04, 2009

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SOURCE: Royal 15mx only works in reverse after clearing jammed paper

try resetting the shreddar, unplugging it waiting for about 20 seconds and then plugging back in. Check to make sure there is no paper or paper clips stuck in the shreddar, make sure the unit is properly mounted on bin, the overheat light isn't on is it? if none of this helps and you have a warranty on your shreddar now would be a good time ot call them as you might have a hardware problem.

Posted on Apr 16, 2009

  • 1 Answer

SOURCE: p400c-2 fellowes shredder only runs in reverse no

I just had the same problem. I called the 800 # they asked for proof of purchase to replace if 1 year old. I did not have it so...... I took it apart ------ unpluged ! Only to find all gears are fine, service dept. said gears cause this problem, not so with mine. Remove top by pulling of base remove 6 screws on under side, played with the switch inside a bit and, it now works, do not know how long but for know it does. My opinion is the relay gets dirty, and you cannot clean it without talking whole thing apart.

Posted on Apr 21, 2009

  • 2 Answers

SOURCE: Paper Shredder blades do not turn, even though motor is running

yes, it's the plastic gear that's shredded in this shredder. the drive gear on the motor is metal, as are the gears attached to blades. between is a single plastic gear which is chewed up the instant resistance is great enough. fabulous engineering. not a difficult fix, but where does one find the replacement part?

Posted on Jun 03, 2009

  • 1 Answer

SOURCE: shredder motor will run in reverse, but not

The switch referred to above is the optical reader. I turned the machine off , and used windex to clean the optical reader area. It works...

Posted on Nov 25, 2009

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1 Answer

Ativa shredder X1800 - shredder does not respond. green light present. Reverse works fine. I killed it with too much shredded paper.


Unplug it. Lift the shredder unit off the catch-bucket. Remove any paper caught in the blades. You may need needle-nose pliers to pull jammed paper out from between the cutters.

Aug 22, 2016 | Office Depot Ativa X1800 Shredder

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I placed less than 12 sheets of paper in the ativa 1250 shredder. it's reading overload. can you help?


The problem seems to be the plastic gears and/or bearing supports. Unless it is in warranty, it's going to cost you more to repair than replace, and even then Ativa's customer service is not the best and neither are their shredders: I suggest you look at http://www.complaintsboard.com/complaints/ativa-paper-shredder-c31646.html?page=2

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My shredder runs non stop, when I insert paper to shred , it stops... I push reverse, it works , pull paper out and runs non stop.......


Sounds like a bad or stuck sensor, acting as if it is always seeing a peice of paper in it. Check if you can find it and maybe it is just stuck to the on position..

Nov 07, 2013 | Omnitech 10-Sheet Micro-Cut Shredder

2 Answers

My ativa hs 2000 paper shredder will only run in reverse


If the motor will only run in reverse and, you are stating that all the buttons are working. then most likely, internally the motor has burned out try tapping the motor lightly with a small hammer while the shredder is plugged in and on in the forward position. if the motor begins to move it will lead you to the answer of a shorted out internally motor.

Oct 15, 2012 | Office Equipment & Supplies

1 Answer

When I try to feed a piece of paper into the shredder, the overload light comes on and the motor stops running. It will run in reverse. Oh and when the overload light comes on, the pull out basket is...


You say it runs in reverse...does it seem to run slowly??? Have you ever "oiled" the machine.???
This is a x-cut shredder and must be oiled...get some "shredder oil " and try pouring some of the oil across the cutting blades and running the machine in reverse. See if it seems to pick-up some speed after the oil in tried. Then see if it will run in the fwd direction for you.

Dec 07, 2010 | Royal VF1012mx Shredder

1 Answer

I have an Ativa DX 180 du shredder that has no forward motion but does reverse. I've keep the blades well oiled so I am not sure of what the problem could be. Please advise.


My shredder was only running in reverse, and it would make a clicking sound when i fed in the paper in forward. The sensor was okay, so this is what i did. Obvisouly something is blown on the mother board, and i can't fix that. I switched the wires around that go to the motor from the mother board. They just unplug, and it can easily be switched. Now when you put it in reverse, reverse is forward. You have no sensor, but you can still use it. Not the right way to fix it, but it's a fix if you are going to trash it anyway.

Oct 07, 2010 | Office Depot Ativa DXC180D Shredder

1 Answer

Ativa X1000 paper shredder that doesn't turn on


took the shredder section apart, cleaned out the gears of paper and a broken mount (plastic piece), and hand turned the electric motor to free it up. After assembly, the ready light works and so does the FWD/REV directions for shredding.

Nov 10, 2009 | Office Depot Ativa DQ60M Shredder

1 Answer

P400c-2 fellowes shredder only runs in reverse no power in forward. everything mechanical is working fine.


I just had the same problem. I called the 800 # they asked for proof of purchase to replace if 1 year old. I did not have it so...... I took it apart ------ unpluged ! Only to find all gears are fine, service dept. said gears cause this problem, not so with mine. Remove top by pulling of base remove 6 screws on under side, played with the switch inside a bit and, it now works, do not know how long but for know it does. My opinion is the relay gets dirty, and you cannot clean it without talking whole thing apart.

Apr 21, 2009 | Fellowes P400C-2 Shredder

1 Answer

Forward Shreading judders


If you shredder is like our Ativa DX200D I have a pretty good idea what the problem is. Our shredder had the same identical issue, it was out of warranty so opened it up to see if there was debris in the teeth that could not been seen from the outside. To my surprise one of the steel gears (a 3" diameter one, very heavy too), had 5 teeth worn down, and after testing I determined that the judder happened when the shredder ran with any kind of a load and the gear came around to the side with the worn teeth.

You may need to find a replacement gear, or just buy a new shredder.

Good luck!

Aug 21, 2008 | Office Equipment & Supplies

1 Answer

Ativa DQ120D


The mechanism is overloaded. No doubt from debris inside. need to to tak it apart, clean it all up, relube, and reassemble.

Dec 31, 2007 | Universal Office UNV-38961 Shredder

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