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I have a Sharp XE-A406 cash register and the journal side isn't printing. It is moving the paper, and I have checked to make sure it's the right paper and the head is in right position.

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  • Retail Supplies Master
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Make sure the shiny side is toward you as it exits the printer

Posted on Jan 03, 2017

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Posted on Jan 02, 2017

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My register is not printing either side after changing out receipt paper. How do I fix this?


Make sure you are using 44mm thermal paper. The shiny side should face the front

Sep 16, 2015 | Sharp XE-A404 Cash Register

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Blank printing


The posibility is you are using wrong paper or the right paper wrongly. Make sure you are using a thermal paper and it is facing up because it only prints on one side

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HEAD UP ERROR WON'T CLEAR WITH "CL" BUTTON PRESSED AND FULL ROLL PAPER IN PLACE??


Did you check to see if the retainer has been removed, that the print head release lever is in the print position, or that there is a paper roll in the Receipt and/or the Journal? Aslo, make sure that he Journal Return wheel is not broke on the side that holds the wheel in place. That's the only time I have recieved that message.

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Sharp xe-a506 cash register wont print after paper change


If you see "HEAD UP" or "PAPER EMPTY" on display, make sure the head lever on the side of the printer is locked in closed position and press CL (clear) button.
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If that doesn't fix it, please let me know which side is having the trouble (receipt or journal) and whether the paper is feeding or if you have an error message.

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