Question about Dyson DC59 Motorhead Bagless Cordless Vacuum

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Dc59 motorhead carbon fiber brush not moving.

I took it out to clean, it was hard to remove. The head revolves when the brush is not attached. I reinsert the brush, it spins for a couple of seconds then stops. Does the end cap come off of this brush? I am wondering if there is something in there that is causing things to seize

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  • 717 Answers

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Posted on Jan 19, 2017

6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: DC07 brush wont spin on bottom, took all apart and wont work

Hi
the belt is broken or stretched, replace it

Posted on Feb 14, 2009

  • 1752 Answers

SOURCE: i was vacuuming, and ran over an area rug

Did you smell something burning? You probably melted/broke the drive belt.

Posted on Oct 13, 2009

  • 1 Answer

SOURCE: Brush roller won't turn

On my Dyson, there is a brush reset button on the top right hand side (if you are looking at the front) that you can press to reset the brush. I was vacuuming and too lazy to move a toy and this worked for me once I freed the rope from the brush.

Posted on Mar 16, 2010

  • 1 Answer

SOURCE: Brush stopped spinning

If you've had the brush out to clean it you need to re-set the trip switch which is a red button at the right side of the brush simply press it in till it clicks.

Posted on Sep 08, 2010

  • 40 Answers

SOURCE: Brush does not spin all the time

HighnTools posted this solution a while ago. This might be related to your problem:
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.

The above was from HighnTools.

Posted on Sep 28, 2010

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Hi there, it's Jack at Dyson.

As a precaution, we would normally advise against recharging your DC59 while the washable pre-filter is removed and drying. Additionally, the machine should never be used without the filter in place.


I hope this answers your question. If you'd like any further advice you're welcome to contact the Dyson Customer Helpline directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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Hi, it's Jack at Dyson.

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If you're having issues with this, you're welcome to get in touch with our experts directly so we can talk you through it. When you have your DC59 to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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Hi Patty, it's Jack at Dyson.

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This diagram should help you attach DC59 Motorhead's charger cord to the docking station correctly:

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