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Dyson cordless v6 vacuum keeps shutting off. Fully charged. Max button off.

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I would suspect the battery pack is defective.

Posted on Dec 30, 2016

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Posted on Jan 02, 2017

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1 Answer

My Dyson v6 motorhead vacuuem shuts off intermitently. How do I fix this


Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner shuts off intermittently. First, it maybe due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson+v6

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dec 17, 2016 | Dyson V6 Motorhead Bagless Cordless Stick...

1 Answer

Dyson V6 Animal cordless does not suck very well. No blockage of any kind, and all filters have been cleaned.


Battery not fully charged possibly needs replacing. If a battery is not fully charged it will run only half speed with no suction.

Dec 01, 2016 | Dyson V6 Animal Bagless Cordless Stick Vac

1 Answer

My Dyson v6 animal is pulsating but has been cleaned and been on charge All night


Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it maybe due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson+v6

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Nov 20, 2016 | Dyson V6 Absolute Bagless Cordless Hand...

2 Answers

Dyson v6 surges on and off


Hello, this is Ava with Think Crucial.

There are a number of things you need to do that may solve the issue you're having with your vacuum. First, make sure that your battery is charging and working. Second, check the MAX button. If the MAX button lights up and flashes when your Dyson cordless vacuum keeps pulsating on and off, hold the power button and depress the MAX button to turn off that function. You may have to try a few times to get the hang of it. And lastly, look for any blockages in attachments because the pulsating is caused by a lack of airflow as the motor is protecting itself by pulsating and then ultimately cutting out.

You can check this video tutorial which will teach you on how you may fix it:



You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Sep 18, 2016 | Dyson V6 Motorhead Bagless Cordless Stick...

1 Answer

The V6 seems to be permanently on 'Max'


Hi Sandy, it's Jack at Dyson.

Our V6 cord-free vacuums have two power modes. There's regular high power for day to day vacuuming tasks, and Max mode for tackling really stubborn dirt, clinging pet hair etc.

To change between modes, you need to hold down the red on/off trigger so the vacuum is running. Then at the same time, press and release the illuminated Max button on the rear of the main body. You'll hear a change in the sound the motor makes when you switch between modes:

v6-seems-permanently-max-yb2iqq4t3gdfozzh4fdwdnjv-3-0.jpg I hope this helps. If you'd like any further advice, our experts are standing by. You can reach the Dyson Customer Helpline on 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

Mar 06, 2016 | Dyson V6 Bagless Cordless Stick Vac

2 Answers

I have had my dyson dc59 for about 3 months. Wheni try to turn it on by the trigger it won't start. I know it has a full charge so with my messing around with it i pressed the max button and it turned...


Hi Jeff, it's Jack at Dyson.

The issue you're describing with your DC59 sounds very unusual, but I'm sure we can help. Like all Dyson cordless and handheld vacuums, DC59 is backed with our 2-year Dyson parts and labour guarantee.

When you have your machine fully charged and easily to hand, please give us a call so we can talk you through some simple diagnostic checks. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Feb 23, 2015 | Dyson DC59 Animal Bagless Cordless Stick...

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