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Kenmore HE3 f02 error

I have a Kenmore Elite He3 (110.42822203) that has recently been givingthe infamous F02 error. The machine spins and drains perfectlynormally, but even though it appears empty, the error comes on andcycle stops.

I went through all the troubleshooting suggestionsI could find on the web. I took the lower front panel off and checkedfilter, it was clear. I checked the pump itself, and it was clear.
Itook hose from pump to drain, it was clear and not kinked. Idisconnected anyway, and cleaned out any gunk that was inside. Iwatched the pump work, and could see it pumping water through thetubing.

The next suggestion in the troubleshooting guides is toreplace the pump. This doesn't seem intuitively likely to me, as thepump appears to be pumping out the water.

I was wondering ifthere is a pressure sensor somewhere that may be off? Or, if the pumpcan need to be replaced even though it appears to functioning fine?

I would appreciate any suggestions.

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  • lifshitz Jul 22, 2009

    Thank you micbeth. I did pull off the pressure switch hose, it was clogged with all sorts of gunk, and cleaning it out seems to have cleared the error.

    For those who might have the same problem,https://secured.whirlpool.com/Service/Sr...$FILE/Duet%20Job%20Aid.pdf has detailed info on taking apart the Duet/He3. Specifically, page 4-9 (fig. 4-35) covers the pressure tube connector.

    It is a pain to get to - you need to pull off the back cover, but once this is done, it is a relatively easy fix.

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From what i read the presure switch is bad or the presure switch hose is clogged,one guy took the hose off and blew in it and no more f2-mike

Posted on Jul 22, 2009

  • MIKE major Jul 23, 2009

    good job,did you leave me a fixya rating?-mike

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I have a kenmore elite He3 washer about 4 years old that was giving me the f02 error and suds on the display screen. It would run through cycles and then stop. I would have to cancel and then start over again. I removed the cover to the bottom of the machine (below where you put your clothes in) and there is a filter compartment that I removed a pen and some fabric cleaners that my wife was using. DO NOT USE the 3n1 laundry sheets.

Posted on Aug 01, 2009

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Posted on Jan 02, 2017

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1 Answer

Kenmore elite he3 washer F02 error during wash cycle


You need to check for a blockage, F02 code indicates -- Drain blocked, kinked, drain filter plugged, or drain pipe exits too far above the washer.

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I have a Kenmore Elite HE3 model 44832 200 washer. Will spin sometimes, but doesn't seem to get to full speed. Often won't spin at all and gets F02 error, but it does roll during wash/rinse cycles. ...


he F02 message is a long drain error and it may mean the pump is clogged or bad. You don't provide a lot of detail about if the water is draining out or not but the first thing to check for this error is the drain pump.

The image below shows how to access the pump and remove the filter. This may be your only problem. With the access panel removed you can also make sure the pump is running. Remember to unplug the washer before removing the access panel.

Check the pump for the F02 and make sure you're using HE detergent and there's not excessive suds.


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Getting F02 error on Kenmore Elite HE3 washing machine............how do i fix problem?


Hi

Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.
• Check the drain hose and make sure it is not plugged or kinked.
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects.
• If the above does not correct the problem, replace the pump.
There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap. Hope this helps... Please post back for more information.
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Kenmore Elite HE3 F02 error


If you checked the drain pump reservoir and the problem still persists, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.

I recommend you remove the inlet hose, first and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well.

It does not take much to damage this small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements can be purchased at any of the following websites:

searspartrsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.

If you have any questions, please post back and let me know. I hope this helps you.

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1 Answer

I have kenmore elite he3 and it is flashing f 02 and then it will flash sud. Water will not all drain out of it,


HI. this code represents a Long Drain issue.

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

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1 Answer

Kenmore HE3 front loader keeps getting F02 error message, most often when I wash towels. I was able to workaround by pulling half the load, but that no longer does the trick.


Long Drain

F02


If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

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1 Answer

SHOWS F02 ERROR CODE


your drain pump is clogged. you must take the bottom panel off to acess. there is a draincock that you will unscrew but be advised that there will be a gush of water and then you will discover the small items blocking your drainflow.

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Hi jbll,
The f02 code is always from a slow drain issue. This washer allows only 8 minutes for all the water to drain and if it is not gone in time you get the F02.
This is the proper check sequence for that problem.
Check the drain hose and make sure it is not plugged or kinked.
Check the electrical connections at the pump and make sure the pump is running.
Check the drain pump filter for foreign objects. You can remove this easily and replace it if needed.
If the above does not correct the problem, replace the pump.
I hope this has helped, Lots of luck . Mike Anderson
mca0824@aol.com

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