Question about Sanyo Xacti VPC-S770 Digital Camera

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Lens error I have this porblem too, does anyone no how to fix it without havinmg totake it back ?

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    Obertelli May 11, 2010

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  • 250 Answers

It seems that the problem is with the gear-motor allignment of the lens which moves in and out with the help of motor
. This part is replaceable at an authorized Sanyo Service Center. I would guess the cost of repair around $150 which is too much and you would rather prefer getting a new camera.

Posted on Jul 21, 2009

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Posted on Jan 02, 2017

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1 Answer

Lens error


This is probably THE most common failure among digital cameras.
There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Lens error


Not really anything that can be done without taking it apart and fixing. Problem is then getting it back together!

I always suggest to friends that they buy a camera without the extending lens for just this reason.

You can try sending to Nikon or taking it to a repair shop. Most likely will be $100 or so to get it fixed. Or, they will tell you it's not worth fixing.

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This seems to happen when something (water, sand, dust) gets trapped in the lens mechanism. Has the camera been somewhere filthy before?

The recommended methods include taping on the bottom of the camera, rapping it on a table, and pressing hard on the lens. If the lens moves when you turn the camera on, try keeping your hand on it so that it's forced back into the camera body. A can of compressed air squirted around the lens is also a possible fix... but be super careful with that stuff, a good hard blow of breath might be safer.

I'm not recommending that you do crazy stuff to your camera, but if you're careful you may be able to get it working again without having to get it serviced.

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No, even if you could find a lens for free this is not an easy camera to replace the lens on. Even a qualified tech would take up to an hour to replace. Understand that today's cameras low cost makes replacing the camera a better option than repairing a camera who's value used is less than the repair cost.

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Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

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Had the same problem today with my daughter's Fuji A820 displaying "Zoom Error" at switch on with the lens remaining in the body of the camera and not extending.

I am told this has occured once before while still under warranty and after 2 months at the repair centre.

Before dismantling it I thought I would get a few ideas from this site, and what worked for me was to press the ON button, and at the same time smacking the camera VERY solidly into the palm of my free hand similar to cleaning out a mouth organ. The lens came out immediately and continued to work until I demonstrated to my daughter the corrective action I took ( Gave it another good smacking) where-upon it stopped working again.  Another dose of the same medicine corrected it again,

My daughter indicates she has never dropped the camera but could well have given it a good jolting whilst it was in her handbag which she tends to throw on the front seat of her car when getting into it to drive somewhere. This may be the cause of the malfunction in the first place.

Hope this of some help to anyone grasping at things to try.

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Sanyo vpc-e760 digital camera


i have the same problem ..
it was error 16 AND 21 .
im not entirely sure about the error 27 or any other
numbers ;
but i do know for a fact its because there
is something like dirt ; hairspray ; make up etc.
in the lens .
idk how to take the camera apart ..
but your best luck is to kind of jar your camera with your
palm or a book or something .
mine fell on the floor at first and was fixed ,
but today i dropped it in a little bit of sand and hasnt gone
back down yet .
im hoping i can fix it :/
let me know if any of you have any luck .

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Comment by Bucko214, posted on 20.1.08

Whem I turn on my camera I have a lens error msg and the camera shuts down. camera has been sent to Ricoh they say they cannot repair must replace insides at a cost of more the the camera no solution

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I drop my camera not even that hard and now it said the lens error message.. Does anyone know how fix this? I don't want buy a new camera.. I love this camera it's a hp m 257

Sep 25, 2007 | Sony Cyber-shot DSC-W55 Digital Camera

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