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Posted on Jan 02, 2017
It sounds like you may have more than one PAYPAL account. You may have opened another PAYPAL account with a different email adderess, or possibly someone else has set up an accoun t with your credit card details. Try logging in to PAYPAL with any other email addresses you have.
here are the PAYPAL guideliens for lost email addresses:
I forgot or I don’t have access to my PayPal email address. What can I do? Question : Answer : I have forgotten my email address
If you do not remember the email address registered on your account, PayPal will need to verify your identity by asking you a few questions. For security reasons, all the information you provide must match your PayPal account in order for us to reveal your email address.
To recover your email address, follow these steps:
If you have forgotten your password, click the ‘password’ link under the ‘Log In’ button and follow the instructions.
I no longer have access to the email address registered to my PayPal account
Even if you no longer have access to the email address, you must still enter this address to log in to your PayPal account as this is how the PayPal system recognises you. After you log in, you can change the email address then use the new one when you next log in to your account.
If you definitely only have one PAYPAL account, I suggest you go the the PAYPAL Help section and report the problem.
Posted on Nov 12, 2009
SOURCE: I want to change my
Log in to your Paypal account, go to My account and then choose Profiles. From here you will have a chance to Edits, adds bank account or credit and personal information. Don't forget to rate me. Thanks
Posted on Apr 13, 2011
Log in to your PayPal account.
On "My Account" tab, hover your mouse over "Profile" and then click "Add/Edit Credit Card"
Then you can either add another credit card there, remove or edit an existing card.
Thanks for using Fixya!
Posted on Jun 13, 2011
Since your credit card was linked to another PayPal account, you cannot use the same credit card with your current PayPal account.
To resolve this issue, you will have to contact PayPal customer support and provide them with the details. They will then check and verify your credit card information and take the necessary steps to register and link your credit card to the PayPal account. To contact PayPal customer support, kindly click the Contact Us link at the bottom of your PayPal page.
On the new page which opens, you will find two options for contact: Email and Phone (See attached image). If you wish to contact by email, click "Send Us" link.
If you wish to contact by phone, generate the Secure Web PIN by clicking the Call Us link and call the phone number given on the page which loads. The customer support executive will ask for your account information and this Secure Web PIN.
Hope this solves your problem. Thanks for using FixYa
Posted on Jun 23, 2011
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