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I called on 12/05 to report my cordless was just pulsating with no suction. 2 weeks later I received the part. I was away so just installed it today. The problem is not fixed.

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New Dyson cordless received today is very hard to push on rugs. Suggestions???


it is because it has very good suction. rugs are harder due to being closer to the bushes

Dec 01, 2016 | Dyson Vacuums

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Dyson v6 surges on and off


Hello, this is Ava with Think Crucial.

There are a number of things you need to do that may solve the issue you're having with your vacuum. First, make sure that your battery is charging and working. Second, check the MAX button. If the MAX button lights up and flashes when your Dyson cordless vacuum keeps pulsating on and off, hold the power button and depress the MAX button to turn off that function. You may have to try a few times to get the hang of it. And lastly, look for any blockages in attachments because the pulsating is caused by a lack of airflow as the motor is protecting itself by pulsating and then ultimately cutting out.

You can check this video tutorial which will teach you on how you may fix it:



You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Sep 18, 2016 | Dyson V6 Motorhead Bagless Cordless Stick...

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Dyson dc44 animal cordless handheld brush not turning but suction fine what can it be


remove the brush from the enclosure. use a quarter rotate the cover, pull out the brush and clean any debris. operate the unit before installing the brush to see if the device in fact operates as designed. if not replace the unit, if so install the brush and bust out laughing!

Aug 13, 2016 | Dyson DC44 Animal Cordless Vacuum

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I have a DC 44 animal I have taken the filter out and cleaned and dryer it and when I put it back in my machine just keeps surging


Hi there,

You absolutely right to wash the filter and this is recommended approximately once a month on a smaller machine such a cordless.

The surging or pulsating noise is caused by a restriction in airflow which is usually an indication of a blockage. If this is happening since the filter was washed then the immediate thought would be whether or not it was dried sufficiently before being replaced and whether or not detergents were used. Detergents of any kind are a 'no' when washing our filters, which need to be done in cold water only.

Overall though, if the machine is pulsating we would recommend having a look at the following video (please note the model in the video is different but the principal remains the same).

I hope this helps but If you continue to have difficulty, please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

Oct 26, 2015 | Dyson DC44 Animal Cordless Vacuum

1 Answer

My dyson keeps cutting out. It's like a pulse noise and works intermittently.



Hi

Thanks for making contact and I'm sorry you're having difficulty.

I would suggest that this is a blockage of some kind as the pulsating is caused by a lack of airflow (the motor is protecting itself by pulsating and then ultimately cutting out).

I would recommend looking at the following video which will take you through a methodical way of checking this. The model in the video is a DC59 but applies to most cordless models:
https://www.youtube.com/watch?v=fdnu4yk-5vI

Furthermore, I would check the bin inlet to make sure that the one-way door/flap is not jammed as this also can cause the problem.

If you continue to have difficulty, please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

Best wishes

Allan




Sep 22, 2015 | Dyson DC59 Animal Bagless Cordless Stick...

1 Answer

I have just renewed my filters on a dco7 allergy.One week later i have a loud whistling noise ,no loss of suction any ideas?


Hi there, it's Jack at Dyson.

A whistling noise could be caused by something very simple, such as a part or seal that's slightly out of position. We're happy to help you check for this and resolve it - we may be able to sort things out right over the phone.

When you have your DC07 Allergy to hand, please call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Feb 24, 2015 | Dyson DC07 Allergy Blue/Turquoise Bagless...

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Electrolux 2 in 1 Ergorapido stick Vacuum. Motor runs then cuts out after 3 - 4 seconds. Sometimes it will run properly for 10 minutes so batteries are good. Why does it cut our usually?


If the hand held is working correctly (By itself) try pulling up a little bit on the 4 metal connection tabs on the wand. The connection tabs were not making a proper connection on my unit.

Oct 20, 2012 | Electrolux Pronto 2-In-1 Stick/Hand Vacuum...

1 Answer

There's no suction power


Hi there,

I'm sorry to hear you're having difficulties with your DC08. If it's not picking up as well as usual, there may be a blockage in the machine, and the filter may need a wash.

The easiest way to locate and remove any blockages is to follow the steps shown in our online support guide:

http://www.dyson.co.uk/support/help.asp?article=300&product=DC08-SY-STD

In normal use, the filter should be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely before replacing it.

You should find this resolves the issue - however, if you'd like any further assistance, please call us free on 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week.

Kind regards,

Jack
Dyson Online Customer Support


Nov 19, 2011 | Dyson DC08 Cylinder Bagless Canister...

1 Answer

Low suction


1) Have you checked the filter? If it is clogged your suction will be low. Also, you could have a pipe loose where you can't see. Make sure that you can get a coin to go all the way through the hose. make sure the suction motor ( the unit ) is coming on.

2) Call the repair man.

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