Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
Was the copier working fine before you changed the cartridge? If so I think your cartridge is the problem. If it started making blank copies right after you changed it. If this is not the case the first thing I would say is it is not the drum. Try opening and closing the right side door. There are contacts in the door that will cause blank copies. I have had several customers do this and it fixed the problem. You can also try pulling out the toner and then pull the drum unit partially out and re-seat it. Then re-install the toner.
Posted on Jan 05, 2010
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