Question about Microsoft Wireless Notebook Optical Mouse VSBX300001

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One of the usb devices attached to this comuter has malfunctioned, and windows does not recognize it

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Remove al lusb devices. restart ur computer . plug all devices one by one

Posted on Jul 21, 2009

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1 Answer

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You may need USB drivers to recognize the USB drive, especially if it's an older copy of Windows. I would check with the manufacturer for drivers if that's the case. Maybe try it in another machine to make sure it's not defective too.

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THE PROBLEM MIGHT BE IN THE DEVICE YOU ATTACHED TO YOUR LAPTOP.
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FROM MICROSOFT WEBSITE DOWNLOAD AND INSTALL (DISABLE PREFETCH), HOPE SO THAT IT WILL SOLVE YOUR PROBLEM

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Tried the solution you offered for c240....


Go to Start --> Control Panel --> Printers and Other Hardware --> System --> hardware --> device manager --> right click on the usb port that is malfunctioning (should have a red or yellow exclamation by it), right-click it and click on Update Driver

If that fails, try another USB port on the computer to see if you have more success

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