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We have a Westinghouse wse6970wf the water is not flowing into the the ice cubes

Water dispenser works great but no water going into the cubes to make ice new fridge everything else working ok

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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catriver
  • 878 Answers

SOURCE: Ice dispenser not working

Scorpio, remove the ice bin itself, dump the ice and see if you can move the bin auger by hand by turning the actuator in the rear. If the bin is ok, with the door open and the door switch held in see if the auger motor is turning when pressing the ice lever. If it's not turning the next logical step is to see whether the auger motor is getting voltage when calling for ice. Make sure the door switch is closed. The part number for the auger motor on the posted model is wr60x0202. Hope this gets you going..Catriver.

Posted on Jul 24, 2006

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  • 1073 Answers

SOURCE: Water and Ice Dispenser shorts Fridge

call ge there is a replacement program for the 05-06 sxs motherboard issue call 800-386-1215 to see if your machine is one of the machines in this program you will need the serial number of the ref before you call

Posted on Jun 13, 2008

  • 2 Answers

SOURCE: GE Profile side by side fridge - water dispenser doesn't work

More than likely, your water line is freezing up in the door. You can remove all of the ice cubes and lower the freezer temp to about 3. Leave the freezer door open for about 5 minutes or so and if this does not work, leave the door open a little longer. Also, disconnect the water line at the base of the freezer door, near the floor, and press the dispenser lever. If you have water there, you most likely have a frozen line in the door. Changing the water filter often will help but it is not the answer and is can get quite expensive. By the way, Make sure to hold the dispenser lever forward for at least a couple of minutes each time you test for water flow. If you do not get water at the connector at the base of the door after you have disconnected the line, you have a problem with the valve in the back of the refrigerator.

Posted on Nov 17, 2008

  • 1 Answer

SOURCE: Fridge Makes Cubes But No Water

Get part number WR49X10173 from Consumer Relations (800-386-1215. (Free; be sure they understand how long you have had to deal with this issue) ($38+ if you buy part on line)

The part includes instructions to install, but not how to remove the control panel. Here's how: Look from below the panel to observe 3 holes (aprox. 1/8" dia) located in a long narrow depression. Observe that there is the edged of a plactic tab visible partly covering each hole. Use a pointed tool such as a shish-kabob skewer to carefully probe the hole at the right or left end, and carefully pull the control panel forward on the side with the hole you are probing. This will help release the tab, allowing the panel to come off. Repeat for the opposite side.

The instructions with the part take over from here. The part is a loop of wire that provides a bit of heat to keep the area warm, and is held in place by some aluminum tape, then spliced into the red and the black/white wires on the 6-wire harness on the left side of the control. BE SURE the power is OFF!!!!

Posted on Dec 26, 2009

woodchuck789
  • 4059 Answers

SOURCE: ge gss fridge,ice dispenser problem.

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. The crush position is without the solenoid energized. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid


Your solenoid is part 45 and the linkage to the crusher is 46. The crusher is 41 on this diagram and parts list. http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5150332&diagram_id=1239793#d1239793

Posted on Feb 28, 2010

Testimonial: "Solenoid was stuck,thanks"

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1 Answer

Samsung side by side ice maker not working


You have 2 separate valves, 1 for the water dispenser and 1 for the ice maker. (otherwise your ice maker would overflow every time you got water from the dispenser and your dispenser would flow every time the ice maker went to refill.) They are fed from the same tubing.

The cube/crushed ice motor is completely separate from the ice maker itself and should have absolutely no bearing on the water flow.

You have narrowed down the problem quite nicely to the ice maker water valve. There is one more thing to check though, the connector. There should be a multi-contact connector from the ice maker to the back wall of the freezer, usually 6-9 wires. Pull that apart and check the cord side (ice maker side) for any corrosion. BE CAREFUL NOT TO TOUCH THE OTHER SIDE AS THERE IS LIVE 110V!!! If you don't see any corrosion, still try try disconnecting and reconnecting 5-10 times and see if that solves your problem. If you see corrosion, unplug the refrigerator before working on the back wall part of the connector. [This connector besides powering the ice maker also allows the ice maker to control the water valve which can't be inside the freezer]

Sep 03, 2016 | Samsung Refrigerators

1 Answer

Ice machine not working


Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice maker not functioning or producing ice cubes
  1. Check connections
Check all hose connections to ensure that water is being transmitted through your appliance and there is no frost build up.
  1. Feeler arm
Double check to make sure your feeler arm is not stuck or that ice cubes are not blocking the feeler arm's motion to produce more ice.
  1. Ice maker heater
The heater may be stuck on. The heater comes on for 1-2 minutes to break cubes free from mold. If the heater stays on too long ,the ice maker will get hot and stop making ice. Carefully feel around the ice maker mold; if it is hot to the touch, the heater is on. This indicates that the ice maker is jammed, and it is better to replace ice maker than to try and repair it.
  1. Water inlet valve
The water valve supplying the ice maker is a key component of the ice-making system. When the ice maker calls for ice, its switch closes an electrical circuit and energizes the solenoid-operated water valve. This allows water to flow through the valve and into the ice cube tray. The water is frozen into cubes, and the cubes are dumped into the ice bin. When this part is not operating correctly, a repair/replacement part may be needed. Refrigerator Repair Help Troubleshooting and Parts

Aug 17, 2014 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

The fan at back does not come on. The fridge make a clicking noise, The fan tries to run... Also it does not pump water anymore. It does make ice


Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice maker not functioning or producing ice cubes
  1. Check connections
Check all hose connections to ensure that water is being transmitted through your appliance and there is no frost build up.
  1. Feeler arm
Double check to make sure your feeler arm is not stuck or that ice cubes are not blocking the feeler arm's motion to produce more ice.
  1. Ice maker heater
The heater may be stuck on. The heater comes on for 1-2 minutes to break cubes free from mold. If the heater stays on too long ,the ice maker will get hot and stop making ice. Carefully feel around the ice maker mold; if it is hot to the touch, the heater is on. This indicates that the ice maker is jammed, and it is better to replace ice maker than to try and repair it.
  1. Water inlet valve
The water valve supplying the ice maker is a key component of the ice-making system. When the ice maker calls for ice, its switch closes an electrical circuit and energizes the solenoid-operated water valve. This allows water to flow through the valve and into the ice cube tray. The water is frozen into cubes, and the cubes are dumped into the ice bin. When this part is not operating correctly, a repair/replacement part may be needed. Refrigerator Repair Help Troubleshooting and Parts

Aug 16, 2014 | GE GSS22JER Side by Side Refrigerator

1 Answer

How to make the ice maker work


Problems with Ice Maker/Water Dispenser
If you are not getting ice, make sure the water valve is open and the ice shutoff switch or arm is not in the "Off"
position. Inspect the ice ejector arm for blockage and remove any trapped ice with a plastic spoon. If you recently
emptied the ice container, remember that it takes your refrigerator up to 24 hours to produce ice.
Low water pressure is the major cause of problems with the water/ice door dispenser. Low water pressure can cause
inadequate water flow and small or hollow ice cubes. Check the water line for kinks that may interfere with water
flow and make sure the water valve is open. A dirty water filter can color the water and ice cubes, impede water
flow or cause water to have an off taste so remove, clean and replace it.
If water is leaking from the door dispenser, make sure the water glass remains under the spout until the water
shuts off completely. If you recently changed the water filter, air that was left in the line may cause water to
spurt from the dispenser. To flush the water line, let water run from the dispenser for approximately three minutes
or until you draw out 1.5 gallons of water. Try to find a container that will fit under the dispenser spout so you
do not have to start and stop to empty the container.

Have a nice day my friend : )

Sep 04, 2011 | Kenmore Side by Side Refrigerator

2 Answers

Kenmore side by side model #515541 01--replaced water filter -water dispenser works great but no water coming into ice maker - what could be problem? we purchased this used-is there something we have to do...


I had the same problem. Sometimes the tray overfills and freezes in the little line that fills the ice cube tray.

I solved the problem by taking an ice pick and clearing the ice from the end of that little waterline until the water started flowing again.

Feb 10, 2011 | Kenmore 57029 Side by Side Refrigerator

1 Answer

My whirlpool stopped making ice cubes , water dispenser is o.k. and water to ice cube pan (rubber tube) won't stop running (leaking)


You are going to have to check the water solenoid to see if it is operating correctly. The solenoid operates from the AC power through a micro switch on the rotating cam. When the switch operates the solenoid is jerked out and allows water to flow. When the switch opens (timed to fill up the ice tray) spring pressure snaps the solenoid shut blocking the water flow. If the solenoid valve sticks in the open or partially open position, it allows water to leak by.

Jan 09, 2011 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

The Side by Side GE Profile refrigerator does not dispense any water or ice. It worked for a short period of time but just stopped working. Also, all the options that are suppose to be lite go off when the...


Could be several problems (I'm a homeowner, not an expert). GE had a problem with the water line in the freezer door: not enuf insulation so the line freezes, hence no water flow. I would look at this first, especially if you press the water dispenser handle and you hear the pump, but no water comes out. Ditto if the ice bin is empty or the ice maker isn't making any more ice. If the icemaker is making ice but not dispensing it, then the auger (thing that agitates the ice cubes in the bin) may be broken or frozen. (if frozen be sure ice cubes in bin are loose and not frozen into one big ice cube).

Aug 13, 2010 | GE Monogram ZISS420NRSS 42" Built-In...

2 Answers

The water dispenser and ice cube maker stopped working


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad


Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow.

Apr 25, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ice & Water Dispenser Suddenly Dysfunctional; LED lights, too!


Cory, you sound like you have a bad water valve as well as a bad control board for your dispensor. If you've had any storms in your area in the past 4 - 6 weeks, it's very possible that the storm took both parts out.

We have parts for GE as well as mots other major brands, so please give us a call with your complete model number and we will get your parts out to you right away!

We hope this solves your problem and we look forward to being able to assist you with future issues.

Have a great evening.

Nov 05, 2009 | GE GSS22JF Side by Side Refrigerator

1 Answer

No water or ice


sounds like your door swith is not working. it wont let water or ice flow when door is open (even when door is closed it is not making contact)

Jan 12, 2009 | Refrigerators

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