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Unable to download the Alexa app so I start using my new Echo

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6ya6ya
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Posted on Jan 02, 2017

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tonyc6171983
  • 246 Answers

SOURCE: Downloading Alexa app

go to play store or app store

Posted on Jan 02, 2017

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I just switched to a different internet provider. Alexa says she is having trouble connecting. What should I do?


You probably need to connect to your new wireless router.

Open the Alexa app.
In the Alexa app, open the left navigation panel and then select Settings.
Select your device and then select Update Wi-Fi. If you're adding a new device to your account, select Set up a new device instead.
On your Echo device, press and hold the Action button for five seconds. The light ring changes to orange, and your mobile device connects to your Echo device. A list of available Wi-Fi networks appear in the app.
Note: The Alexa app may ask you to manually connect your device to your Echo device through your Wi-Fi settings.
Select your Wi-Fi network and enter the network password (if required). If you don't see your Wi-Fi network, scroll down and select Add a Network (for hidden networks) or Rescan.
Optional - Save your Wi-Fi password to Amazon: Any Wi-Fi passwords saved during setup automatically appear when you connect a new Alexa device to the same Wi-Fi network. The password is also remembered if you switch between saved Wi-Fi networks. For more information, go to Saving Your Wi-Fi Passwords to Amazon FAQs.
Optional - Connect to a public network: Enter any required information if you are connecting to a public network that requires a web browser to sign in, like a school or hotel. The information could be a pre-shared password, room number, or just a button to accept conditions for using the network. This information cannot be saved to Amazon. Contact the network owner for more information.
Select Connect. After your device connects to your Wi-Fi network, a confirmation message appears in the app.

Jan 25, 2017 | Internet Computers & Internet

1 Answer

Why can't I connect to home WIFI?


Firstly, I would reset the router by removing the power for 5 minutes and then try again.

Jan 21, 2017 | Samsung Computers & Internet

1 Answer

I live in Ireland and I can not download the Alexa app for my Echo dot.what it says when I to download that this isn't available in your Country How will get the app


Can I use alexa.amazon.co.uk on a mobile browser.

Yes, initially it will tell you to use the app, however you can use your mobile browsers optino to display the desktop version of the website, it will work fine.

Can I get alexa app for iPhone?

The Alexa app isn't available on the Irish Apple App Store, however it is reltivaly easy to temporarily change your app store to the UK App Store and download it from there after which you can change it back to the Irish app store.

Can I get the alexa app for Android?

The Alexa app isn't available in the Irish Google Play Store. However it is possible to install the app by downloading the app to your laptop and sideloading the app to your Android phone. You can do a google search for more details on how to do this.

Will I be able to use my Irish address in the app?

Sort of. Amazon uses the Microsoft Bing Maps for it's addresses. Bing Maps address database for Ireland is very poor. Your address might not work, however you might find that a near by street address will work.

Jan 04, 2017 | Computers & Internet

2 Answers

Alexa setup instructions in help app


Hello Brian Benford,

Alexa (ECHO) is a plug & play device .... but can do a great deal more than just listen... It IS an APP capable device that
can use your existing on-line subscriptions... to interface with your "PRIME" subscription... and happily fling your money around AMAZON...

As for me...
I'm a FREE SHIPPING penny-pincher (twice retired)...
Great DEALS can be had on AMAZON... if you are paying attention... If you are NOT PAYING ATTENTION... you will be paying too much

If your home already has "smart devices" your unit can INTEGRATE many of these devices... It gets pretty deep... pretty quickly.

I've attached a "TECHNICAL" link below to start your reading.
How you can proceed is APP/device dependent. In order to get specific details... you'll have to GIVE specifics.

You do have to be aware... the EASIER YOUR INTERFACE ACCESS is for you... The easier it is for any HACKER.

- Hope this helps.

Amazon Echo Black

More flex & Products (smart-home)
Shop Amazon com Alexa Smart Home

Jan 02, 2017 | Cell Phones

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