Question about Samsung Washing Machines
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Posted on Jan 02, 2017
SOURCE: Front load washer doesn't spin
My Maytag® Neptune® washer filled with water, but it won't spin or drain-what now?
Start by making sure the machine is plugged into a live (working) electrical outlet. Then check the appropriate circuit breaker and reset it if necessary (or check the fuse if you have a fuse box).
Next, inspect the drain hoses and remove any kinks. Take a look at the drain, too - if it's clogged, call your usual drain service person.
Then close the washer door and firmly press the START/STOP button. In a few moments, after the door locks, the washer should begin to spin. (For your safety, the washer will not tumble or spin unless the door is closed and locked.)
If this doesn't work, please contact Customer Service at 1-800-688-9900 for toll-free assistance and service scheduling if necessary.
Posted on Oct 04, 2008
This model does not have a drain filter. There are filter screens inside the inlet valve where the hoses attach onto the machine. Take hoses off and look inside where the water goes into machine to see screens. Also, take the other end off hoses to make sure there are not screened hose washers in either end of the hose which may need to be cleaned or replaced.
Posted on Oct 19, 2008
It appears that your timer is failing. The process to remove and replace the faulty timer is relatively easy to do with just some simple hand tools.
You should unplug the washer from the wall outlet before taking the top backsplash (control panel) apart. There are screws on the backside of the control panel, that you need to remove the back panel. Doing this will let you get to the wiring plug connector on the timer motor.
You'll also need to remove the timer/cycle knob on the front of the panel so you can use a socket (or a adjustable wrench) to remove the mounting nut and lock washer that holds the timer to the metal panel.
Once you have everything loose and accessible, all you need to do is unplug the connectors on the old timer and out them on the new timer and reinstall the lock nut and washer and button up the panel.
That shoud be all that's needed to get things working again.
Here's link showing a drawing of your washer along wtih the parts list (and prices) for parts.
The timer is part #134378400 and costs about $89.00
Hope you find this Very Helpful and best regards!
Posted on Aug 22, 2009
Testimonial: "Thank-you for the help I'll lt you know if it works after replacing timer. scott"
Check the cold water hose. My brand new machine had this behavior until I discovered a kink in the cold water hose - works great now.
Posted on Sep 04, 2009
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