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My phone has virus and it transfered to tablet is it still covered under warrt. if if i got the insure. from Wal-mart will it matter

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  • robin william
    robin william Jan 10, 2017

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Virus faults are no covered by warranty as they are preventable by the simply installation of an anti virus security program
Take it to a repair shop as they will be able to remove any virus installed in both the phone and tablet

Posted on Dec 30, 2016

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
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goodluck!

Posted on Jan 02, 2017

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Do i have insurance on my tablet??


warranty rarely covers screen damage unless you pay extra for it. It is possible they will replace it but "my dog ate it" is going to get you a definite NO. Check with Walmart- you never know- but based on what they pay their employees a helpful customer service experience is probably NOT in your future visit...

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Try to locate and contact the manufacturer next OR if not working take it back to Wal Mart, ell them this is not what you expect from product sold by them and ask for a refund or exchange on something else

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Im not sure what store it was bought in can u help


It doesn't matter. Simplicity went under. Best bet is to pack it up (but note the serial number) and take it to Wal-Mart. It was sold by Target, Wal-Mart and Babies R Us.

Word on the street is that WalMart has been the easiest to deal with.

They will give you a store credit, no receipt needed, no questions asked.

Good Luck!

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Data transfer


The only way to do that is by getting a Memory Card for your phone and transferring the pictures on your phone and moving them to your memory card. You can do this by clicking on a picture then options then move, then move to card. You can buy a memory card at any phone store or at wal mart, target, etc.

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If you phone has bluetooth and most do now, you can transfer them using a bluetooth USB module for the PC. I picked one of them up at Wal-Mart for like $15

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Phone battery cover disorder


the wire goes down the middle of the pack and not the sides. tpo or bottom it doesnt matter

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Unable to play new songs added to MP3 player


Wal mart downloads are notorious for not working with subscription devices (i.e. - devices that use rhapsody, or yahoo.).

You have 2 options;

 1) dont use any music from wal-mart

 2) burn the music to a cd, the re-rip them to your PC, thusly removing any copy protection and then re-transfer them to your device.





Best of Luck.

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