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Posted on Jan 02, 2017
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on Dec 02, 2010 | Computers & Internet
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When you set up an e-mail account
with free public e-mail services such as Yahoo! Mail, Hotmail/Live or Gmail, you are invited during the setup procedure to enter an Alternat(iv)e
E-Mail Address. The purpose of this is to provide an address to which the
Support Team of the E-mail Service Provider can send a link or code (or both)
to enable users who have forgotten their passwords to reset their passwords.
Go to the Log In/Sign In page of the
e-mail account you are having problems with and click on "Forgotten
Password". Enter your alternative e-mail address and then submit a
Password reset request. You may also be asked some security questions in order
to verify you as the account holder. Once you have accessed and opened the
Yahoo! Mail e-mail sent to the alternative e-mail address, click on the link inside
and you will be allowed to reset your password.
To avoid mistyped password errors,
this time, before you enter the new password, type it into a text or e-mail and
then copy and paste that into the password box before submitting it. Send the
text or e-mail containing the password to yourself or to your other,
functioning e-mail address and save this e-mail in a discreet folder on your
Unfortunately if, for any reason,
you are unable to access the alternative e-mail address or accurately answer
all the security questions, then you will never be allowed access that account
again, unless you can remember and enter the correct Username, Password and
In that event, however, there is
nothing to stop you opening another Gmail account. Only the Username/E-Mail
Address will have to be different.
I hope this helps.
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