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Maytag Neptune front loader door is locked can not get it open

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Unscrew the soap dispensor and underneath there should be a nylon chord to pull on slowly and release the door.

Posted on Jan 01, 2017

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Posted on Jan 02, 2017

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SOURCE: maytag neptune front loader

I would say that you have damaged your door lock. Most appliances have a door lock or a mico switch. this is the first port of call for the power to supply the w/machine.Safety measures??? go back to basics,is the door locking, any power to the going to the electronics. a door. Change faulty components???

Posted on Aug 15, 2007

  • 3 Answers

SOURCE: Maytag Neptune front load door is stuck

Pull cord under soap tray.

Read here:
http://www.applianceaid.com/neptune3.html#lock

Posted on Jun 08, 2008

  • 2 Answers

SOURCE: Maytag front loader washer--door won't open but lock light off

Open the soap dispenser. Look down in front of the fabric softener dish.
You should see a yellowy-green plastic cord (like weed-whacker line). Pull it.
The door should open.

If you don't see the cord, remove the four screws that hold the dispenser lid in place to find it. Just don't lose it when you put the cover back on.

Posted on Apr 16, 2009

  • 56 Answers

SOURCE: Have a Maytag Neptune front

look under the soap dispensor at the front edge you should see a green plastic wire that unlocks the door

Posted on Jun 30, 2009

  • 5 Answers

SOURCE: Maytag Neptune door lock stuck!!!

Try these steps:

1.) Take the washer outside. 2.) Loosen the two screws on the back panel and remove the back panel. The pump sits on the left-side of the opening. There's a black water hose with a metal clamp; 3.) squeeze the metal clamp with your fingers until it's loose enough to slide away from the pump. 4.) Separate the hose from pump and the trapped water will pour out and the door will then open; and 5.) clear any blockage from the drain hose and the pump.

Posted on Jul 10, 2009

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My neptune frontend loader will flash the door lock for 2 seconds and then it will go off when ever i start the machine, i think my child opened it with out turning it off.. is something broken


HI- It is possible that the door lock was damaged if someone forced it open mid-cycle. The machine will not cycle unless the door lock engages. Will probably need a to get a Tech out to have a look. Good luck.

Sep 24, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Won't drain all the way and door lock won't light up


Clean out the drain pump and check the pump motor while it is dis-assembled.

Mar 09, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag front loader washer--door won't open but lock light off


Open the soap dispenser. Look down in front of the fabric softener dish.
You should see a yellowy-green plastic cord (like weed-whacker line). Pull it.
The door should open.

If you don't see the cord, remove the four screws that hold the dispenser lid in place to find it. Just don't lose it when you put the cover back on.

Mar 01, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune Front Loader Washer


Sounds like the door lock unit isn't locking and may be bad. It is also a possiblity but not likely that there could be a problem with the computer board but start with the door lock unit first

Dec 29, 2008 | Maytag Neptune Washer

1 Answer

Maytag Neptune Front Door Load, Problem


Hello Yery1975
Welcome

You said, you have a situation with my washer machine (Maytag Neptune front loader). It was making the noise several times as latching the door, then if would go off and you could not open the door, You found the under soap deposit cord but the situation is not opening the door or no, it is getting he machine to work. Whichever cycle you press, the door makes the locking noise several times, sometimes the door can not be opened and the lock door light is off, the thing is that whichever cycle you try the numbers on the electronic pad would go down several numbers and then it will again make the door locking noise and will stop there, the start button begins flashing and the machine does not wash at all on any cycle, neither it spins or rinses. Can you please, please, help me? Ohooo... some times after trying and trying get the FL code... you have tried keeping it disconnected from the electricity for long periods, plugging it back and all you can think off.... but nothing!!!

You did the right thing

The Maytag Neptune had a lot of very different defects that Maytag was, and is aware of still.
That is why they discontinued that model .
But if you call Maytag service this time, you may find that it will be one of those defects in their design and an authorized Maytag person will recognize which fault is taking place.
perhaps they may cover the parts if you bring it to their attention.

Thank You
Please remember to leave a rating

Oct 03, 2008 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytag Neptune Washer Door Locked


INSIDE THE SOAP LOADER THERE IS A LIME COLOR STRING PULL IT WILL UNLOCK LATCH

Apr 18, 2008 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytag neptune front loader


I would say that you have damaged your door lock. Most appliances have a door lock or a mico switch. this is the first port of call for the power to supply the w/machine.Safety measures??? go back to basics,is the door locking, any power to the going to the electronics. a door. Change faulty components???

Aug 14, 2007 | Maytag Neptune MAH5500B Front Load Washer

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