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I have a dyson v6 can't remove attachment from the motor head relase button not working. please help.

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Have 1 year old hand held v6 motorhead. When pressing the trigger to start. The unit surges on and off repeatedly on a 1 second pulse. How do this get corrected


Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it can be due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Feb 04, 2017 | Dyson V6 Motor Head Cordless Vacuum

1 Answer

I have a dyson V6 Mot?rhead model Ju4-us-GBR7075 My machine when I push the power button the machine stops and goes


Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it can be due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.


https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Jan 21, 2017 | Dyson V6 Motor Head Cordless Vacuum

1 Answer

Have a Dyson v6 for several months. Roller brush stops turning a soon as I start to push forward after staring trigger. Examined & cleaned roller & surrounding head & find no objects interfering.


The Dyson V6 has an electric motor in the power head. The battery is in the handle unit. So power has to get from the battery head unit down to the motor at the floor roller brush. The way they do this is to send the power around the plastic debris cup that you empty, and then into the connector for the tube and out the bottom of the tube to the roller brush motor. Your problem is probably that there is a lost contact along the way. Try plugging the roller brush directly into the head unit leaving the tube out and see if it is intermittent or if it runs fine. In that case the problem is one of the contacts associated with the down tube. If the roller brush is intermittent even when plugged directly into the head unit, then the problem may be the connection associated with the debris cup. remove the cup and make sure the contacts are clean. Hope this helps. G

Oct 26, 2016 | Dyson Vacuums

2 Answers

Dyson v6 surges on and off


Hello, this is Ava with Think Crucial.

There are a number of things you need to do that may solve the issue you're having with your vacuum. First, make sure that your battery is charging and working. Second, check the MAX button. If the MAX button lights up and flashes when your Dyson cordless vacuum keeps pulsating on and off, hold the power button and depress the MAX button to turn off that function. You may have to try a few times to get the hang of it. And lastly, look for any blockages in attachments because the pulsating is caused by a lack of airflow as the motor is protecting itself by pulsating and then ultimately cutting out.

You can check this video tutorial which will teach you on how you may fix it:



You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Sep 18, 2016 | Dyson V6 Motorhead Bagless Cordless Stick...

1 Answer

My v6 absolute the heads no longer spin, have checked for blockages and tried another head no luck?


Hi Julie, it's Jack at Dyson.

I've made a quick video for you, showing some simple troubleshooting checks you can try. These should help you resolve this. You can view your video here: https://www.youtube.com/watch?v=vuB_ku6B_wg

As mentioned in the video, testing the floor tool directly on the machine will help determine if the issue is with the wand. If the floor tool still won't work when you attach it to the machine, check the contact pins on the clear bin and on the main body, and remove any fluff or debris. This will make sure power from the main body can reach the motor in the floor tool which powers the rotating brush bar.

I'm confident this will get your V6 machine up and running again. But if you do need any further guidance, it's easy to get in touch. Just contact the Dyson Helpline directly by calling 1-866-693-9766 (US), 1-877-397-6622 (CA), or 0800 298 0298 (UK).

Feb 07, 2016 | Dyson V6 Absolute Bagless Cordless Hand...

1 Answer

Hi, I have a dyson v6 absolute (UK version), which has a direct drive cleaner head. Will a soft roller head (aka fluffy head) fit and work on this machine?


Hi, it's Allan from Dyson.

I'm sorry we haven't been in touch about this sooner.

It depends where you are.

For example, the UK V6 Absolute has not been tested with the soft roller head and it will not fit.

I would recommend contacting Dyson directly in your region to discuss this further.

Please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

Best wishes,

Allan

Jan 09, 2016 | Dyson V6 Absolute Bagless Cordless Hand...

2 Answers

Reset button inoperative


Sounds like 1 of 4 possibilities

1.The button next to your on switch is jammed.

2. The Motor has burnt out within the head unit

3. The PCB Unit is faulty wihin the head unit

4. The thin wires running down the inside of the machine to the head unit hve br

May 23, 2014 | Dyson Dc-18 "slim" Upright Model...

1 Answer

Why won't my Dyson DC44 rechargeable vacuum brush attachment not work or pick up anything?


Hi Kim, it's Jack at Dyson.

If your DC44's motorised cleaner head doesn't seem to be picking up as well as it should be, it sounds as if there is a blockage somewhere. To check for this, please follow the steps shown in our Support guide: http://www.dyson.co.uk/support/dc44/dc44-animal/maintaining-your-dyson-machine/removing-blockages-from-the-power-floor-tool

The video I've attached should also help you check for and remove any threads, hair or debris caught around the brush bar.

If you'd like further help after you've given this a try, please get in touch with us directly so our experts can talk you through some additional troubleshooting checks. You can reach the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1800 239 766 (AU).

Jan 29, 2014 | Dyson DC44 Animal Cordless Vacuum Handheld...

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