Question about Tomtom GO 910 GPS Receiver

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A flashing white cross within a red circle appears in the bottom right corner of the screen and the unit does not respond in any way. A similar problem occurs when the unit is connected to my computer - red cross over an outstretched hand and a flashing computer disk icon in the bottom left corner of the screen.

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Try re-setting the unit by the re-set botton on the back or side of the unit depending on the model

Posted on Jul 27, 2009


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Posted on Jan 02, 2017


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3 Answers


youll need to reload the firmware

that should fx it

Aug 28, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

My tomtom fell on the floor and i get aflashing red and white cross. How do i correct this and get my device working again?

Internal memory was damaged when dropped.. OR the SD card if it has one. Replace the sd card and copy data over from back up

Feb 23, 2013 | Tomtom ONE XL GB Car GPS Receiver

1 Answer

Will not start. i get a pulsating cross that will not go away

i had this same exact issue, i tried restoring and got a copying error, uninstalled every third party thing i ever installed, and i reset the device many times. alternatley i thought to manually reformat and reinstall the software but i dont have rights permission apparently. i no longer have the flashing "X" i have what looks to be a harddisk in the bottom left corner flashing?

Jan 21, 2010 | Tomtom GO 910 GPS Receiver

1 Answer


hello, The CD symbol in the corner is to show that the internal hard drive has a problem searching for or loading files. If your lucky your hard drive will be OK but somehow you have lost or corrupted data. If you made a backup copy of your hardrive sometime in the past then now might be a good time to reinstall that backup. If your'e unlucky then your hardrive is shot and the only answer will be to replace the drive. This can be done at reasonable cost by obtaining one from a defunct MP3 player or similar nano , Ipod type that has a suitable microdrive. Scrapper types of these can be found littering Ebay , but of course keep in mind the risk that these too could be damaged. Good luck , hope it all works out for you.

Aug 27, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

No volume

cheak the audio drivers.

Jun 10, 2008 | Compaq Presario 700 470024-192 Notebook

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