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MY pogoplug does not see my hard drive. WhY?

I have verified that the drives are ok by direct connection to my CPU USB ports. I can see the drives. The Pogoplug device is on line with a green indicator light. How do I fix this?

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My apologies, but why don't you contact pogoplug?

http://support.pogoplug.com/hc/en-us

Posted on Jan 02, 2017

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ginko
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SOURCE: Western Digital External Hard Drive SN WCAMR4295471

If you are using a pre-Windows xp system you may need to install specific drivers for your HD. If you run xp or Vista Try disconnecting completely the power cable from your computer for five minutes and then plug it back to the power and restart it. I know it sounds weird, but sometimes usb mass storage devices suffer troubles caused by electrostatic charges.

Posted on Feb 14, 2008

Pterocarpous
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SOURCE: External Hard Drive -- too much power for my USB port on my computer

Hi mhjohn

First, this is actually a good thing in a way. The reason is, it is actually telling you right up front that your USB bus is underpowered for this device. That's a huge improvement over issues caused by underpowered USB buses in the previous model computers. In those, we were left to having to figure out what the problem was when a USB device inexplicably stopped or didn't work.

What is happening is, your new external hard disk drive (HDD) is trying to run off of power taken from your laptop's USB "bus" (circuitry). This is OK for devices needing low power. But in the case of external hard disks, it's "iffy" whether there'll be enough power on the USB bus to support them. Particularly on laptop computers.

You need only attach an A/C adapter to your external hard disk drive (HDD) and you should be OK. If that is not an option, connect a **powered** USB hub to your laptop and plug the external HDD to the hub instead.

By "powered" I mean a USB hub that comes w/ an A/C adapter. In either case, using a powered USB hub or attaching an A/C adapter to your hard disk drive will remove the external hard disk's power load from your laptop's USB bus and provide sufficient power for the HDD to run.

You can find USB hubs at Newegg.com and lots of other online high tech stores. I like Newegg because their prices are competitive, their customer service is excellent and there're customer reviews of most of their products there as well.

If you have any more questions, comments, observations - anything at all, just let us know. We're here to help.

Thank you,
BJ @:)

Posted on Apr 15, 2008

zzptichka
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SOURCE: My external hard drive is unreadable

Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it. If not - try to remove the drive from USB casing and connect it directly to your PC or put into another USB enclosure. This should help if the problem is with the enclosure itself and not with the drive. 

Posted on Dec 30, 2008

  • 1 Answer

SOURCE: COMPUTER COULD NOT DETECT WDC WDG1U5000N WHEN INSTALLED

Had the same problem...tried everything with no results. In desperation, I grabbed a different USB cord, plugged it into the drive and the laptop and VIOLA! my laptop could see it again! Maybe this will help someone. Cheers!

Posted on Apr 06, 2009

  • 1 Answer

SOURCE: Fantom Drive TFDU16072A Error

2009 06 30 - I just had a similar problem. The Fantom external drive was working fine, but I had to shut down due to a thunderstorm. When I restarted the PC, the drive was not showing up. WHAT I FOUND: First, I didn't find this solution anywhere - everything seemed to point to a new install (or at least how to reformat and start over.) BUT, I right clicked on Computer, Manage, Disk Management - it still didn't show. On the right, under More Actions, I clicked 'rescan disks'. Now it shows up! And all of my data is right there. Whew!

Posted on Jul 01, 2009

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