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I need to get the dyson put in warranty. Tried for three days on the phone. The web sight is not working

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Posted on Dec 29, 2016

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Posted on Jan 02, 2017

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3 Answers

We have a new Dyson v6. When I try to register the warranty it says I have the incorrect serial number. This is the serial number JU8-US- HJR1719A What is the problem? Thank you!


Hello, this is Ava with Think Crucial.

I would suggest to get in touch with Dyson if you are unable to successfully register your unit. Dyson's phone number is 1-844-679-1647.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Jan 11, 2017 | Dyson Vacuums

1 Answer

My Dyson is not working properly and is under warranty. How can I get my vacuum serviced?


Go to web site for information regarding your local authorized repair shop for warranty repairs. If nothing close by, you will be forced to send it to them at your expense. If new, take back to store and exchange!!!!!

Dec 28, 2016 | Dyson Vacuums

1 Answer

My dyson animal stop working I still have two years warranty how to replace as qwick as possible i have tow dogs using Hoover twice a day please help !!!


Hello, this is Ava with Think Crucial.

I am sorry to hear that you are having trouble with your vacuum. Since your Dyson cleaner is under warranty, I suggest to contact Dyson support right away for quick assistance. Their phone number is 1-844-679-1647.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Oct 19, 2016 | Dyson Vacuums

1 Answer

My dyson 34, just purchased 3 weeks ago for a small area rug. Worked out of the box. I charged it and now it wont turn on.


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulties with your DC34 handheld vacuum. It's unusual to hear you're having issues with the machine not running, but if you purchased it three weeks ago it should be well within our 2-year cordless warranty.

In order to help resolve the issue, we'd just need to talk you through some simple troubleshooting checks when you have your DC34 hand. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Mar 22, 2015 | Dyson Vacuums

1 Answer

Why won't my dyson dc14 animal to turn on


I have received many dysons for repairs citing the same fault. 99% have the motors 'open circuited'. Simply put, this means that the motor windings have broken and the circuit no longer has continuity and therefore will not work. The motors do not give any indication and do not smell, they simply faulter. Without testing your unit I cannot say for sure, but, that would be my guess. Sorry, Cheers.

Aug 31, 2014 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

I put a new battery in my 5 year old Dyson DC16, after a couple minutes in the charger the vacuum turned itself on and ran until the motor (circuit board) burned up. I bought a new Dyson motor assembly...


Hi there,

Sorry to hear you're having difficulties with your DC16. Although your cleaner will no longer be under its original 2 year warranty, the new motor assembly would be covered by a 12 month warranty if you purchased it directly from Dyson. As long as the cleaner has been used in accordance with the terms and conditions described in the manual, we should be able to replace this for you.

Alternatively, we could arrange to have the cleaner returned to us for further inspection.

In either case, please get in touch with us directly so we can discuss the issue further. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week. We look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

Jul 31, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Dyson DC16 keeps cutting of after 2to3 seconds tried removing the small three leg resister and joint A and B together but still didn't work can any one help with this problem


Most likely it is your battery. the lith ion batteries die out over time. That is on of the symptoms of an old battery. Did you call Dyson? They have a 5 year warranty

May 06, 2011 | Dyson DC16 Root 6 Bagless Handheld...

2 Answers

Dyson Refuses to Honor Warranty


Hi. I have been repairing Dyson machines since they first came out. DO NOT PAY FOR A NEW CLUTCH. I can assure you that both clutch belts can be replaced. Its A tricky job & can take some time to do. Its more cost effective for a shop to fit a new clutch at your expense $150 Clutch Belts are readily available in the UK you can purchase belts from numerouse sites for approx $10 postage to states $3 to $5 saving you a small fortune. If you want to know how to fit the 2 belts I can sell you A manual for approx $11 Or contact me at dyson@gawab.com for more information.

Aug 14, 2007 | Dyson DC14 Animal Bagless Upright Cyclonic...

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