I have a working phone line and my phone is connected correctly but I cannot get a dial tone.
I see you stated that another phone lights up,so you have power. But do you get a dial tone on the other phone. Power is only required for cordless phones. Most other phones do not need power to get dial tone.
if you have more than one phone outlet take a known working phone and the cord and plug it into the outlet where the one that is not working is. If this phone does not work, then you have a problem with the outlet.
If the phone does work,hook the phone that was not working to the same phone cord and plug into power if needed.
If the phone now has dial tone you have a bad phone cord.
If the phone is not working you have a bad phone. You can dpouble check by taking this phone to a known working outlet and connecting it there.
Apr 01, 2018 |