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I can't unlock the hose from my Dyson dc65 - Dyson Vacuums

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Posted on Dec 29, 2016

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Suction: I took the beater head off to get debris out from under it. when I put it back on I didn't have suction on the beater part. I have suction to there but none under neath


Hello, this is Ava with Think Crucial.

Most of the time the reason why vacuum is not picking up is due to loss of suction. You may need to check for blockages of your wand and hose. Remove the wand and hose from your cleaner when checking for blockages and any damages. Make sure to turn off and unplug your vacuum from the power before doing this. Please refer to this troubleshooting guide for more information on how you can remove blockages:

https://www.dyson.com/support/dc65/dc65-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc65

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Oct 15, 2016 | Dyson DC65 Animal Upright Vacuum Cleaner

Tip

Dyson DC41, DC43, DC65 or DC66 - Removing a blockage from the wand or hose


If your Dyson DC41, DC43, DC65 or DC66 upright vacuum cleaner doesn't seem to be picking up as well as it should be through the hose, wand or cleaning tools, this may be due to a blockage. A blockage could occur if an item too big for the machine has been accidentally vacuumed up.

After turning off and unplugging the machine, please follow the steps shown in the video to locate and remove any obstructions from the wand, hose and changeover valve.

on Jun 04, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

Tip

Dyson DC41, DC43, DC65 or DC66 - Removing a blockage from the cleaner head or...


If your Dyson DC41, DC43, DC65 or DC66 upright vacuum cleaner doesn't seem to be picking up as well as it should be from carpets or hard floors, this may be due to a blockage. A blockage could occur if an item too big for the machine has been accidentally vacuumed up.

After turning off and unplugging the machine, please follow the steps shown in the video to locate and remove any obstructions from the cleaner head, internal hose or changeover valve.

on Jun 04, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

1 Answer

Dyson 65 animal complete. The hose bunches at the bottom. It doesn't lay flush vertically like all the pictures show. Consequently, when I vacuum I can't pull the vacuum backwards.


Hi, it sounds like the hose may have been overstretched . Once its stretched just a bit to far it will not go back to its original shape. You may have to buy a replacement.

Sep 28, 2016 | Dyson DC65 Animal Upright Vacuum Cleaner

1 Answer

How do you change the attachments?


Hello, this is Ava with Think Crucial.

You may refer to the online manual of your Dyson DC65 on how to change the attachments.

https://www.dyson.com/medialibrary/Files/Dyson/Support/downloads/US/Floorcare/manuals/DC65_Manual.pdf

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc65

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Sep 14, 2016 | Dyson DC65 Animal Bagless Upright Vacuum

2 Answers

How do I get the handle to lower if it is stuck in the upright position? There are no blockages in the hose.


Hi Becky, it's Jack at Dyson.

I'm sorry to hear you can't recline your DC65. I note you've mentioned there are no blockages in the hose, but it is worth double-checking there are no blockages in the internal changeover valve either:


If you continue to have issues after you've given this a try, please get in touch directly so our experts can provide further assistance. It sounds as if your machine should be well within the Dyson warranty period, so we should be able to arrange a repair if needed.

You can reach us by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

May 15, 2016 | Dyson DC65 Animal Bagless Upright Vacuum

1 Answer

How do I get the handle to lower if it is stuck in the upright position? I have checked the hoses, no blockages.


Hi Becky, it's Jack at Dyson.

I'm sorry to hear you can't recline your DC65. I note you've mentioned there are no blockages in the hose, but it is worth double-checking there are no blockages in the internal changeover valve either:


If you continue to have issues after you've given this a try, please get in touch directly so our experts can provide further assistance. It sounds as if your machine should be well within the Dyson warranty period, so we should be able to arrange a repair if needed.

You can reach us by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

May 15, 2016 | Dyson DC65 Animal Bagless Upright Vacuum

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