a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
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Clarks online is confident that you will be happy with your purchase. If for any reason this is not the case, we offer FREE RETURNS for items over $60 within 28 days of the order date. Clarks will not take responsibility for returned items not received if registered post is not used. We have 4 conditions of return for change of mind, item(s) must be returned:
-Within 28 days of order date
-Item must be unworn with original tags still attached
-Items must be returned in original shoebox
-Postage is non-refundable
Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, you will be issued a full refund (including shipping charges).
Orders that are returned to us as undeliverable are not able to be re-shipped. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our website.
If it has been four weeks from the estimated delivery date and you haven't received confirmation of the return or refund, please contact us.
Returning Kindle Books
Books you purchase from the Kindle Store are eligible for return and refund if we receive your request within 14 days of the date of purchase. Once a refund is issued, you will no longer have access to the book.
To request a refund and return, visit the Manage Your Content and Devices page. Click the Actions tab for the title you'd like to return, and select "Return for refund".
Most retailers allow customers to return goods if they change their minds or receive an unwanted item as a gift simply because it makes good business sense. But they are not required to do unless there is an obvious defect with the product. Merchants also may require a receipt in order to accept returns, which helps prevent return fraud (see discussion of this below).
Legally, it is a matter of contract law: If the merchant's policy (or sales contract) clearly states "all sales final" in a way that is not confusing to customers, then it is not required to accept returns on otherwise salable goods.
Federal law governing refunds is fairly simple and straigtforward, applying to online as well as in-store sales. Merchants do not have to provide a full refund on returned goods unless one of the following conditions is true:
The goods were defective (or, more generally, the merchant broke its sales contract)
Refunds are part of the merchant's stated return policy
Returns and Refunds: State Law
Some states have laws addressing consumer refunds, although not all of them offer guidance on how the laws apply to their residents who purchase goods from out-of-state merchants over the Internet. Below are some examples of state laws governing refunds:
California: Merchants are required to clearly post their refund policy unless they offer full cash refund, exchange, or store credit within seven days of the purchase date. Failing this requirement, customers may return goods for a full refund within 30 days of the purchase.
Florida: Merchants that do not offer refunds must post this fact where customers can see. Failing this requirement, customers may return goods for a full refund within 20 days of the purchase.
Illinois: Illinois citizens may cancel consumer transactions (and get a full refund) within three business days for door-to-door sales, campground memberships, and gym memberships.
In most cases, regardless of how a merchant drafts its return policy, the conditions of such a policy must be prominently displayed at the place of purchase (including Web sites) for it to be considered valid. Merchants may charge a restocking fee for returned merchandise but, as with any contractual obligation, must make this clear in their policies.
There are numerous ways customers can defraud a merchant through the return process, but not all return fraud is distinguishable from legitimate returns. For example, someone who has a hard time deciding on what clothes to buy and makes frequent returns is not trying to game the system. But someone who buys a formal dress, wears it once, and then returns it the next day is in fact defrauding the merchant.
U.S. retailers lose between $9.6 billion and $14.8 billion annually from return fraud, according to research by the National Retail Federation (NRF) and the Loss Prevention Research Council. Returned merchandise is either marked down or thrown away, and often incurs hidden costs associated with being restocked.
Below are some common types of return fraud:
Wardrobing (or "renting"): Buying clothes or other items for one-time use and then returning them
Stolen Goods: Returning goods shoplifted at the same store or stolen elsewhere
Fraudulent Receipts: Using a reused, found, stolen, or altered receipt to return goods; or returning goods to a store with a higher price in order to make a profit
Employee Fraud: Manipulation or assistance from within the company
Price Switching: Affixing a higher-priced tag on an item in hopes of returning it for the higher refund
Consumers who are caught engaging in return fraud may face shoplifting or theft charges, as long as evidence exists that an actual crime took place. For example, wardrobing may be next to impossible to prove, but surveillance video of someone removing price tags could be the smoking gun in such a case.
log onto your payal account open up a dispute in resolution tab you will have to find this tranzaction and copy the details down (date/item no/etc...(write them down) make a list of problems you have with the seller to make a claim hope this helps
PayPal has a Dispute Resolution center which you can use if you are unable to get in touch with the shipper. If you paid for it via PayPal, then PayPal will reimburse you what you paid for the T-Shirt and take the money out of the shipper's account... At which point the shipper's account might be suspended.
You might want to consider ordering this shirt from a different supplier, since the supplier you purchased from doesn't sound legit.