Question about HP PSC 1510 All-In-One InkJet Printer

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New tri-color cartridge has a problem. I can't see what.

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  • steve_truss Jul 23, 2009

    Hi



    It?s a new cartridge and the protective cover has been removed. I have removed the cartridges and powered off the printer and left it for 5 mins +.

    The error I get from HP is:- Print Cartridge Problem- tri-color. refer to printer documentation.

    Regards

    steve

  • Kevin Hughes May 11, 2010

    Is that what the printer/software says? If so more than likely the problem is with either the cartridge, or you didn't remove the tape from the new cart....should be an HP 93....if all i right, try removing all cartridges, powering down printer, and pulling plug, wait 5 minutes, and then reverse process. Get back to me if it doesn't work...

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I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color.
And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?

Posted on May 21, 2011

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