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Tv remote working but i cant turn subtitles off

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Posted on Dec 29, 2016

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I personally have had the same problem with Universal remotes. The best solution is to buy the correct remote. I would first call the manufacturer to see what they would charge you for a new one. Then ask if they sell refurbished ones. Also check online for an OEM remote. You could probably get one for less than the universal remote.

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Normally the remote control has a button with the name Subtitles press the key for turn Off.However you must sure if the TV has Turn ON the captioning.God bless you

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Ms. Padilla, you need to enter the menu settings in your television, should be a menu button on you tv set. Once in menu go to picture or scroll through the menus untill you find caption, once you locate that you can turn the subtitles off.

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I can not turn off the closed captioning on my philips tv , i do not have the original remote to the tv but my cable remote works as a universal remote, please help me the subtitles are driving me crazy !...


I have direct tv, and had the same problem. After an hour on the phone with the worthless tech, I gave up. Finally I figured it out. First of all do you have closed caption problems or is it "subtitles". mine turned out to be direct tv subtitles, not closed caption. I hit the yellow button on the direct tv remote, and presto. Subtitles was set to the on position. changed it to off, and what do you know. fixed.

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Can't turn subtitles off


Hmm... have you tried ontop of the remote where it has "tv" vcr" sat" etc...hit tv first then try the menu?and do you have satelite by any chance? because something similar happened to me when i had my old tv put upstairs and hooked up, the remote for it did not work so i had a universal and the tv was on "video 1" input the whole time and the universal remote didn not convert it back to tv so what i had to do was hook up the reciever to the "video 1" port instead of the "tv" input in the back...i hope you get it cause i know it can be a pain in the A$$

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