Question about HP Pavilion DV5234US Notebook Laptop
The DVD tray is stuck shut on my HP laptop. When I press the manual eject button, a light goes on, the drive makes noises, but the DVD tray does not open. I have tried sticking a paper clip into the hole in the door, but that has not helped. This tray is really stuck fast. I have also tried banging the tray, and even prying the tray gently, but with no luck. Since these method do not work, are there any other methods I can try?
Turn off the computer and then use the paper clip to open the DVD tray.
If this doesn't work, then something is jaming and stopping the tray from opening. In this case, remove the DVD drive and dismantle the drive (ie. remove the metal cover to reveal the internal components and remove the CD ot DVD disc.
If nothing works the the DVD drive is faulty and needs to be replaced, these drives are not expensive.
Posted on Jul 21, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Whether you use your DVD drive to install software, make backups of your personal files or watch movies, having that drive onboard makes your computer more useful and more versatile.
While DVD drives function normally most of the time, sometimes a DVD will become stuck in the drive, and the tray will refuse to open.
Knowing what steps to take to resolve the situation allows you to start enjoying the advantages of the DVD drive again.
Log on to your computer and click the "Start" button. Choose "Shut down" from the menu and then choose "Restart." Wait for the computer to restart, then press the eject button repeatedly.
Remove the DVD if the drive pops out.
Since there is no hole skip this and go to cleaning the lens.
Shine a flashlight on the DVD tray and locate the small hole near the eject button.
This is the bypass hole and it allows you to eject a DVD when it becomes stuck.
Insert an unbent paper clip into the hole and push it in until you hear the DVD begin to spin. Push the paper clip in until the drive pops out.
Remove the DVD and insert another one.
Use the bypass hole again if the new DVD becomes stuck.
If the new DVD sticks as well, you need to clean the laser lens on the DVD drive.
Insert a laser lens cleaning DVD and close the tray.
Run the laser lens cleaning program at least three or four times to make sure the lens receives a thorough cleaning.
Restart your computer and insert a DVD to test the unit.
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