Question about Xerox Workcentre 5335/p 5335 Mono Advanced Multifunction Copier/printer/scanner

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My xerox machine 5335 show in display foult code 010-338,and hide copy option in display please help its sollution

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 2072 Answers

SOURCE: FOULT CODE 22-511.00 MEDIA REQIURED

What that is saying is that somewhere, most likely in a print job, either the paper tray settings or the settings on the driver are incorrect.
What you need to do is look at the machine paper tray settings and see if they all say the proper size and paper type, and that they match the driver settings.
An example. See that the letter tray settings are 8 1/2 x11 plain paper on the machine and driver. Be for example that the driver doesnt say plain paper and the machine bond, or recycled, or heavyweight. They MUST match or you will receive that message.
The paper SIZE snd TYPE must match.

Posted on Aug 15, 2008

  • 10 Answers

SOURCE: Xerox XC820 Copy Machine

three lights are for paper jam, replace toner cartridge and replace dru, cartridge. If there is zigzag line it is paper jam if there are six small dots it is for toner cartridge and if it is one circle it is for copy cartdisge. You can contact me for mfurther support at jagpal_65@yahoo.com

Posted on Dec 26, 2008

  • 2072 Answers

SOURCE: Need to establish PIN/Code for machine - help xerox c123

The following information describes how to register userIDs and usernames, login names, and passwords for authenticating accesses attempted through the network for scanning services, and impose restrictions on the maximum number of pages to be copied or scanned. Up to 500 user accounts can be registered.
NOTE: You must be a System Administrator to perform this solution.

  1. Press the [Log In / Out] button on the Control Panel. The Login screen will be displayed.
  2. Enter the System Administrator userID using the numeric keypad on the Control Panel, or select the [Keyboard] button on the Touch Screen to enter the userID, and then select [Save] on the Touch Screen.
  3. If necessary, enter the System Administrator password using the numeric keypad, or select the [Keyboard] button to enter the password, and then select [Save] on the Touch Screen.

    NOTE: The default userID is 11111, and the default password is x-admin (must be entered in lower case). If the userID and / or password have been forgotten, a service call must be placed.

  4. Select [Confirm] on the Touch Screen. The System Administrator Menu screen will be displayed.
  5. Select [System Settings]. The System Settings screen will be displayed.
  6. Select [Login / Auditron Administration]. The Login Setup / Auditron Administration screen will be displayed.
  7. Select [Create / Check User Accounts]. The Create / Check User Accounts screen will be displayed.
  8. Select a user account number or use the numeric keypad to enter a user account number in the Go to (001-500) field.
  9. Select [Create / Delete]. The User Account screen will be displayed.
  10. Enter a userID using the keypad on the Touch Screen, and then select [Save]. The Create / Delete screen will be displayed.
  11. Select from the following options:
    • UserID: Allows a userID to be entered using the keyboard on the Touch Screen. Up to 32 alphanumeric characters can be entered including spaces.
    • User Name: Allows a username to be entered using the keyboard on the Touch Screen. Up to 32 alphanumeric characters can be entered including spaces.
    • Password: Allows a password to be entered using the keyboard on the Touch Screen. 4 to 12 alphanumeric characters can be entered. The Password button is also displayed if a password was selected on the Login Setup / Auditron Mode screen.
    • Remote Login Settings: The following settings can be modified on this screen:
      • Login Name - Allows a login name to be programmed that needs to be entered when the machine is accessed through the network.
      • Password - Allows a password to be programmed that needs to be entered when the machine is accessed through the network.
    • Account Limit: Select [Copy Service] or [Scan Service], and then select [Account Limit]. Using the numeric keypad on the Control Panel, specify and restrict the maximum number of pages to be copied or scanned for the account. The maximum number can be entered within the range of 1-9,999,999 pages.
    • Reset Total Impressions: Deletes all data tracked for the selected account.
    • Reset Account: Clears all settings and data for the selected account.
  12. Select [Save].
  13. Select [Close] three times.
  14. Select [Exit].

Posted on Jan 08, 2009

  • 2072 Answers

SOURCE: My Xerox Copy centre C123 shows error code 124-315

Thats a weird one. The machine is detecting the wrong speeds.
Try this.

  1. Enter Diagnostic Mode ( UI Diagnostic Mode).
  2. At the Control Panel, press and hold the 0 key for 5 seconds, then press the Start button while still pressing the 0 key.
  3. Press buttons 6, 7, 8, and 9 on keypad and press Confirm.
  4. Press the Log In/Out button (button with Key symbol) on the Control Panel.
  5. Select System Settings.
  6. Select Common Settings.
  7. Select Maintenance/Diagnostics.
Then look at these 3 locations and see if they match, If they do not set them to match the machine speed.
  • [700-600]
  • [700-601]
  • [700-602]

Posted on Feb 11, 2010

Testimonial: "Thankyou,and need more help. chose NVM read/write & enter value700-600, it shows 65000 current value what should i enter as new value?"

  • 57 Answers

SOURCE: Have a Xerox M20i Copier/Scanner/Fax. Display

If you look under the scan assembly you will see a yellow or green tab which locks the scan head. Try locking and unlocking it a few times then on the final unlock reboot your printer.

Posted on Jan 19, 2011

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NOTE When working with security certificates on Xerox equipment it is recommended you call them for support or have your IT person investigate, this is because if you delete any certificates and not initialize them again you can break some custom services installed on your machine.If you;re not sure if you have custom services running please call your IT department or Xerox for assistance.

http://www.support.xerox.com/support/workcentre-5300-series/support/enus.html
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1.Login as the System Administrator or Key Operator.
2.Press the [Machine Status] button on the Control Panel. The Machine Status screen will be displayed.
3.Select the [Tools] tab on the Touch Screen.
4.Select the [System Settings] button.
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