Question about HP LaserJet Office Equipment & Supplies
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Posted on Jan 02, 2017
If the line only appears when the scanner is used & not when printing directly from the computer, you are correct in assuming the problem lies in the scanner assy. There should be mirrors attached to the scanner assy which will gather dust and cause copy/scan problems. Remove the glass & clean the mirrors with a DRY cotton cloth. Do not use any cleaning solution on the mirrors as they are sometimes treated & can be ruined if they come in contact with a cleaning solution. Use the dry cloth to wipe off the lens while you have it apart.Also clean both sides of the copy glass while you have it off. Reinstall glass & test.Cleaning the optics solves the problem most of the time. Good Luck!!
Posted on Jun 25, 2007
i is problem with your scanner if you ablt to open it and just apply little bit servicecing for your scanner head rod or ypy can show it service peronnel. bye
i is problem with your scanner if you ablt to open it and just apply little bit servicecing for your scanner head rod or ypy can show it service peronnel.
Posted on Oct 16, 2007
Posted on Nov 11, 2008
clean the print heads and run clean cartridge utility from printer properties window.after that
disconnect the power and usb cable from the back of the printer and press and hold down the
power button for 30 sec and then reconnect the cables and try again...open the backdoor and
try to move the rollers in upward direction.
Posted on Nov 26, 2008
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