Question about Computers & Internet
Hello Allen Turney,
If this is a NEW Laptop/notebook immediately take it back.
(trade it for a working one! very EASY especially w/AMAZON).
I wish I knew more about "Chromebook" but there are only two reasons a device on any such laptop/notebook won't work...
- The unit's "driver" (software, device & test... Reload)
- the unit is DEFECTIVE (replace hardware)
Sadly unless "DRIVER" does it for you... my attempt to further research "Chromebook" has reveal "CHROMEBOOK" as more of a notion than an actual device...
To go any further you will need to re-post with the "MANUFACTURER" I've already found 5 without trying.
ACER, ASUS, HP, SAMSUNG, TOSHIBA...
PLEASE repost with full detail (Hardware & Software)
and you will draw out some of our profoundly good volunteers.
Hope this helps.
Carnac the Magnificent
Posted on Dec 29, 2016
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
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Posted on Jan 02, 2017
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