Question about Cell Phones
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Posted on Jan 02, 2017
Porting your old number over to a new phone and carrier will have nothing to do with the phone shutting off every few minutes. The phone should turn on and stay on weather active on a network or not. Your phone may have a problem. Which Samsung phone did you get? One of the sliders or the new touch screen? Use the new phone, dial 611, this will connect you to straightalks support, tell them about the problem and let them talk you through the new phones setup. Hope this helps Fix Ya up.
Posted on Jul 31, 2011
You'll have to contact tracfone customer service to do that. Contact them from a phone other than the one you're trying to deactivate. You'll have to give them the imei number for your new phone to transfer it to.
Posted on Aug 26, 2014
It is unlikely an e-top-up card will be available for what seems to be a type of contract phone though it might be possible to use a paper voucher. I suggest you contact the phone company's customer services by email or by a free phone call from your phone to ask. They might allow a top-up by debit or credit card.
Alternatively you could use a standard pay-as-you-go sim card in your phone for the remainder of the month. These are often free or a very low cost...
Posted on Jun 23, 2016
You can't transfer minutes from Safelink to your own phone, only to another phone supplied by Safelink.
Posted on Oct 08, 2016
Testimonial: "According to Safe link you can transfer as long as you have a safe link converter kit."
You will have to re enter them.
Posted on Jun 04, 2017
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