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I Did NOT sign-up for Amazon Prime and was charged $11.81 on my credit card. I do not want this service.

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You are not on Amazon, please contact Amazon customer service at the provided phone numbers (provided as a courtesy)
Amazon Prime
1-888-280-3321. to use our automated customer service system. International customers can reach us at 1-206-266-2992.

Posted on Dec 28, 2016

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Posted on Jan 02, 2017

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I did not sign-up for Amazon Prime and was charged on my credit card. Please credit my credit card. Thank you.


not a fixya site problem
you have to contact amazon your self by phone and make a complaint to them and have the account cancelled

Dec 28, 2016 | Computers & Internet

1 Answer

I just saw Amazon Prime charge of $99 on my credit card. I don't remember sign up for this nor do I think that I have used Amazon Prime. When did I ever use this Amazon Prime?


If you ordered ANYTHING from Amazon, you automatically signed up for PRIME and it is not free. When you check out, you need to uncheck the box that subscribes you to prime or it is automatic. Go back to the website for amazon and look for CONTACT US. Then get a hold of them and cancel prime. Unless you buy a lot from them it is not worth the cost. IT is a membership and you get billed once a year.

Dec 21, 2015 | Computers & Internet

1 Answer

I'm billing billed on my credit card for amanzon prime


If you see a charge on your credit card from Amazon Prime, the first question I have is did you order something from them? If you did, have you received it? If you didn't, there are a couple of things to do. First I would call Amazon Prime, here is the customer service contact page off their website.
www.amazon.ca/gp/help/customer/display.html/ref=gw_m_b_he?ie=UTF8&nodeId=915404
call them and make sure the item on your credit card statement was not ordered by you or someone in your family, Christmas is around the corner. There should be a reference number on your statement to track the purchase transaction. Talk to them. If you didn't do the transaction they should know, they will be able to see if this seller is putting through a lot of fraudulent credit card purchases and if so shut them down. The next thing you will then have to do is call your credit card company and tell them your card information has been compromised. Check to ensure no other fraudulent transactions have been completed. The credit card company will have to cancel your card and send you a replacement, which will probably take 2 weeks to receive. The 1 800 number for the credit card customer service will be on the back of the card.
Good luck

Nov 04, 2015 | Computers & Internet

1 Answer

Why have I been charged 79 pounds for Amazon Prime from my credit card when I did not order it? Please give me a refund.


You can try talking to Amazon and your credit card. Only thing I really know for sure is that Fixya can't help by giving you a refund. We are all volunteers here, answering questions because we like helping people.
If I were to guess at "why", most likely you clicked on something when ordering like, "free 30 day Prime, get free shipping".

Oct 13, 2015 | Computers & Internet

1 Answer

How do I cancel the $99 charge on my credit card that I did not authorize?


Hi
I'm not absolutely sure but I think this is your charge for the Amazon Prime service. If it is then you will have signed up to a 30 day trial of the service, and subsequently not cancelled the service, in which case Amazon will have gone on and charged you.
You need to go here:
Amazon co uk Help Help Customer Service
and explore the options as there will probably be some help where you can cancel the service. You will probably have to log in to do this.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Mar 02, 2015 | Computers & Internet

2 Answers

How do I get a free Amazon prime membership for a month?


HAHAHA 2 posts back someone wants out of prime due to the fact he /she forgot to cancel and now has been charged 99.00

Feb 11, 2015 | Amazon Stores

1 Answer

How do I get a refund of $99.00 for prime membership that I have no idea why I was charged for this.


About the Amazon Prime Membership Charge At the end of the Amazon Prime free trial or annual membership period, your card will be charged $99 automatically for the next membership period.
The annual charge for Amazon Prime includes FREE Two-Day Shipping, Prime Instant Video, and the Kindle Owner's Lending Library.
If you didn't intend to convert your membership to a full 12-month membership, you can cancel your Amazon Prime membership on the Manage Prime Membership page. If you haven't placed an Amazon Prime-eligible order, you are eligible for a full refund.
When we renew your membership, the card you gave us at sign-up is used. If we can't successfully charge this card, another payment method will be used. Your initial sign-up authorizes us to use the preferred or other available payment methods. To update your preferred card, go to Manage Prime Membership .

Feb 06, 2015 | Amazon Stores

1 Answer

Please advise why my credit card has been charged 79.00 10/12/14 reference on statement 50360000010027900.00 I do not have any idea what this amount is for! Marlene


Hi
Amazon have run several free trial periods for Amazon Prime which has certain benefits, and at the end of the trial period they charge the annual fee, £79, to a registered card, unless you cancel within the trial period.
You can find out more about it by going here:
Amazon co uk Help Amazon Prime

You do not need to sign in to Amazon for this but you will have to to Manage Your Prime Account, if you wish to cancel Amazon Prime membership.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Jan 02, 2015 | Computers & Internet

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