Question about ASUS Tablets & eReaders
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Posted on Jan 02, 2017
Dear Craig User,
I understand your delima with this tab, however unfortunately this product doesn't carry a very good market reputation.
For the kind of issue you are facing, I would recommend a reset (Hard reset) for which you may follow the following procedure.
Make sure the tablet is OFF.
Press and hold the Volume Up and Power buttons at the same time.
When the Android starts to flash, release the buttons.
Then try to press different hardware buttons until you are given a list of options.
Note: If Volume Up and Power doesn't work, try Volume Down and Power.
Post your update, let us know if it helped.
Posted on Nov 12, 2014
If it doesn't respond to the touch when you tap it, at any place at all, the you need a new digitizer.
Posted on Jan 07, 2015
It means you will likely have to do a "factory reset." That would return the tablet to "fresh out of the box" status. Yes, you lose what ever has happened since then.
1. Look for the reset hole on the sides of the device. 2. Poke the hole for 5 sec. using a paper clip or a pen. 3. The device will reset. If that did not worked try this. 1. Power off the device. 2. Press and Hold Volume down and Power button at the same time till you see the recovery screen. 3. Use volume down and select Wipe data/factory reset. 4. Press power button to accept. 5. Use Volume down and select YES. 6. Press power button to accept. 7. Press Power button to select Reboot after the reset.
Otherwise, you might have to take it to a shop or send it off and you won't like what that will cost if it is not under warranty.
Posted on Aug 26, 2015
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