Question about Microsoft Xbox 360 Console

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My xbox will not power on even though the ac adapter light is on.

The power light on the adapter is lit up but the console will not come on at all. Everything seems to be connected well. Please help asap. I'm dying.

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  • 22 Answers

What colour is the powerlight on the adapter?

Green when the x360 is on
Orange when the x360 is off
Red when your power brick is broken

If you have not already done it I would try taking every cable out of the x360 and replugging it up from scratch (including the HDD if you have one).

Hope this helps.

Posted on Jul 21, 2009

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My Microsoft Xbox 360 Pro's power brick wont turn


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There is a circuit inside the AC adapter that needs to be reset. Unplug the AC adapter from the wall/surge protector outlet. Don't unlpug it from the Wii, it has to be at the outlet. You have to kill power to the adapter.

Unlpug it from the wall/surge protector outlet, and leave it unplugged for 5 or 10 minutes. This will kill power to the AC adapter, and give the circuit time to reset. When you plug the adapter back into the outlet after 5 or 10 minutes, the red led on the front should be lit up.



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Three red lights come up when i turn my xbox 360 on


Hey dead end,

While this may be an indicator that something is wrong with your XBox 360, there are a couple of steps that you can take before seeking additional assistance.

According to information provided by the manufacturer, the light on your XBox 360's power supply should still light up green even when the console has encountered a three red light problem. If the light on the power supply isn't green, you will want to take different actions based on what color is displayed. If this light is red, the AC adaptor may either be defective or has recently overheated. If the light is orange, you may need to double-check all cable connections are secure. If the light on the AC adaptor isn't lit, the AC adaptor may need to be replaced.

Alternatively, you may want to try turning the XBox 360 off, then pressing the power button again roughly 10-15 seconds later. If the unit powers on normally and the three red lights disappear, the system may simply have needed to be reset.

Should the problem still persist, you may need to speak directly with Microsoft for further assistance. You can reach Microsoft's toll-free XBox support hotline at 800-4MY-XBOX (800-469-9269), or you can always request service through the XBox website:

http://www.xbox.com/en-US/

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

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