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I have purchased a Kindle Fire 8HD and when I put in my password to my Wi-Fi, it said that I was having authentication problems? What can I do about this?

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Can you still connect via another device? If so , login and open your browser then connect to your router via its adress, 10.1.1.1 or similar the adress should be on the back of you router.. ..try and conect your new device and see if it is visible at the router. If not add the new devices Mac adress to the routers list in the WAN security settings.

Posted on Dec 28, 2016

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Posted on Jan 02, 2017

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My fire kindle will not connect to my internet services even until yesterday everything was working fine, I keep getting an ' authentication problem?


Try re-checking your wi-fi password. Log off your connection, Then try again to log-on. Make sure you have the right service, put in info and see if it takes. You may have to try a different service to see if the problem may be their's. If you logged into a different wi-fi recently you may still be logged into that one even though out of their range.

Nov 02, 2016 | Amazon Kindle

1 Answer

I am having a problem with connecting my Kindle Fire to the Wi-Fi. When I try to sign in, it keeps telling me authentication problem. I can't get past this answer. Please help me.


WiFi pass word incorrect or there is an issue with the WiFi router. Check password...make sure exactly the same including capitalization. Try resetting WiFi router.

Oct 08, 2016 | Amazon Kindle Fire HD

1 Answer

How do I change the password on the kindle for the wireless network?


To add a new Wi-Fi Network:

If you don't see the network you want to connect to in the list of detected networks, you can add it by choosing "Enter other Wi-Fi network" at the bottom of the list of detected networks.
  1. Make sure you are within range of the network you want to add, and that you know the network name and password (if required).
  2. Press the Home button, then press the Menu button.
  3. Navigate to "Settings" by moving the 5-way controller down, then press the 5-way controller to select.
  4. Select "view" next to "Wi-Fi Settings" to display a list of detected Wi-Fi networks.
  5. Use the 5-way controller to navigate down to "Enter other Wi-Fi network" and press to select.
  6. Enter the name of the Wi-Fi network that you want to add.
  7. Enter the password (if required). Press the Symbol key to enter numbers or characters not present on the Kindle keyboard. You can continue to use the keyboard while the Symbol menu is displayed.
  8. Choose "submit." Kindle connects to the new Wi-Fi network.
If your Kindle fails to connect to the new Wi-Fi network, it will display an "unable to connect" message. You can try manually entering all the network information for the Wi-Fi network by choosing "set up network" when you see the "unable to connect" message. If you don't know the network information, try connecting to a different network, or contact the network's administrator.

To forget a Wi-Fi network:

You can tell Kindle to forget the Wi-Fi network you're connected to so that your Kindle doesn't connect to it automatically in the future.
  1. While connected to the network that you want to forget, press the Home button, then press the Menu button.
  2. Navigate to "Settings" by moving the 5-way controller down, then press the 5-way controller to select.
  3. Select "view" next to "Wi-Fi Settings" to display a list of detected Wi-Fi networks. You may have to wait a moment as your Kindle detects networks in range. The Wi-Fi network you are currently connected to displays the word "forget" next to it in the list of available networks.
  4. Choose "forget" to disconnect from the network.

To connect to a Wi-Fi network:

  1. Press the Home button, then press the Menu button.
  2. Navigate to "Settings" by moving the 5-way controller down, then press the 5-way controller to select.
  3. Select "view" next to "Wi-Fi Settings" to display a list of detected Wi-Fi networks. You may have to wait a moment as your Kindle detects networks in range. Kindle automatically scans for available Wi-Fi networks at periodic intervals. To rescan for available networks at any time, select "rescan."
  4. Select "connect" to connect to a network. If you see a lock symbol next to "connect," the network requires a password to connect.
  5. If necessary, enter the Wi-Fi network password, and choose "submit." Press the Symbol key to enter numbers or characters not present on the Kindle keyboard.
Once you are connected to a Wi-Fi network, Kindle automatically connects to it again whenever that network is in range. If more than one previously used network is in range, your Kindle automatically connects to the network that was most recently used.

Tip: Once your Kindle connects to a Wi-Fi network, that network displays "forget" next to it in the list of available networks. Selecting "forget" disconnects your Kindle from that Wi-Fi network and also prevents Kindle from automatically connecting to it in the future.

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Mar 07, 2016 | Tablets & eReaders

2 Answers

Why doesn't my Kindle Fire 6 recgonize my password?


Amazon.com: Customer Discussions: Kindle Fire won't accept my wi ...

www.amazon.com/forum/kindle?_encoding...

Amazon.com, Inc.Nov 16, 2011 - My Kindle Fire recognizes the signal but will not accept my password. I have consulted ..... In reply to an earlier post on Feb 6, 2012 7:32:42 PM PST ... I tried it and the Kindle still doesn't connect with my password. I was on the ... kindle won't connect with wi-fi
May 7, 2012
Help I forgot my password
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Kindle Fire won't recognize wi-fi?
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Dec 25, 2015 | Amazon Kindle Fire HD 6 Tablet - 16GB

2 Answers

My kindle wi-fi keeps kicking out. I have G3 and never had to put in a specific wi-fi source. Now it continually asks me to connect, and won't even accept a proper on our home wi-fi router.


Your kindle has a sim card installed for 3G (lifetime licence paid by amazon and paid for on purchase price on the unit) but that is not related to the wi-fi function on your kindle. Your wi-fi service needs to be logged in to with the same password as you use to log any computer on to your router when at home or whatever wi-fi password is required when elsewhere (e.g a bus, train or restaurant).

Dec 05, 2014 | Amazon Kindle Model D00901 Tablet Reader...

1 Answer

How to tune in kindle to wi fi?


From the Home screen, press the Menu button.
Select Settings, and then select view next to Wi-Fi Settings.
In the list of detected networks, choose a network to connect to it.
If your Wi-Fi network and router support WPS (Wi-Fi Protected Setup), your Kindle will detect it.
If you don't see your network in the list, you need to add the network manually.
If the network is protected by a password or WPS (Wi-Fi Protected Setup), enter the password and then select Submit.If you don't know the Wi-Fi network password, contact the person who set up the Wi-Fi network.After you connect to a Wi-Fi network, your Kindle automatically connects to it again whenever that network is in range. If more than one network is in range, your Kindle automatically connects to the last network used.

Aug 16, 2014 | Amazon Kindle Fire HD

1 Answer

Cant acess my wi fi on my kindle fire as it needs my parental password which i cant rember


Not positive but think you will have to unregister the Kindle and then re-register it. You will lose everything.

Mar 09, 2014 | Amazon Kindle Fire HD

1 Answer

My wireless connection is disabled how do I correct


  1. Swipe down from the top of the screen to show Quick Settings, and then tap Wireless.
  2. Verify that Airplane Mode is Off.
  3. Next to Wi-Fi, tap On.
  4. Tap a network to connect to it. If you see a lock icon, a network password is required. Enter the Wi-Fi network password, and then tap Connect.Note: If you don't know the password, check with the person who set up the network. This password is not your Amazon account password.

After you connect to a Wi-Fi network, your Kindle Fire automatically connects to the network again when it's in range. If more than one network is in range, your Kindle Fire automatically connects to the last network used.

[Source]

Nov 01, 2013 | Amazon Kindle Fire HD

1 Answer

My kindle fire HD 7 the wireless is disabled. How do I undiable it. thanx


  1. Swipe down from the top of the screen to show Quick Settings, and then tap Wireless.
  2. Verify that Airplane Mode is Off.
  3. Next to Wi-Fi, tap On.
  4. Tap a network to connect to it. If you see a lock icon, a network password is required. Enter the Wi-Fi network password, and then tap Connect.Note: If you don't know the password, check with the person who set up the network. This password is not your Amazon account password.

After you connect to a Wi-Fi network, your Kindle Fire automatically connects to the network again when it's in range. If more than one network is in range, your Kindle Fire automatically connects to the last network used.


[Source]

Nov 01, 2013 | Amazon Kindle Fire HD

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