Question about Samsung Washing Machines

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Please send me instructions on how to clean the machine. Do I use hot water and detergent? Samsung 5.0kg SW5OUSP Beverley Gisborne NZ

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Your washer has clean option on it select that then add washer cleaner of your choice like tide, washer magic, or affresh are a few of the top ones. read the instructions on how much to use then close the lid hit start it will choose all the temps its needs by itself. do this every few weeks or as needed if you see mold or smell odors.

Posted on Jan 01, 2017

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Posted on Jan 02, 2017

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Have samsung sw5ousp 5kg it is showing 4e water error any help b great thanx in advance


The Error indicates that the water level did not increase or fill in time to the machines estimation . 4E WATER SUPPLY ERROR Water Supply Error occurs when water level frequency does not show changes more than 100Hz or water is not supplied up to the preset water level after 10 Minutes or more at the time of initial water supply. The error status can be cleared by turning the POWER switch OFF and back ON. Check that the water valves are fully open check that any fill lines that have washer hose filters in them are clean check you source water pressure is OK

Apr 18, 2016 | Samsung Washing Machines

1 Answer

How do I use the eco tub clean wa90h4200sw Samsung top loader. Do I just press the eco tub clean button or do I need to use a detergent? Should I leave the water open or what? Please help.


read your owners manual . I have never seen one personally but yes turn the water on . and add a little bleach no detergent needed this is only what MY brain tells me

Jul 19, 2015 | Samsung Washing Machines

1 Answer

Hi i have a 5.0 kg. samsung SW5OUSP washing machine as i turned it on it stopped in rinsing cycle and the message says 5E


5E. Water Drain Error.
5E is displayed if the water level frequency detected os 25KHz or less in the initial phase of the UNB - detecting cycle. The WATER DRAIN ERROR
can be rectified by turning the POWER SW OFF AND THEN BACK on.

Hope this helps you

Feb 01, 2012 | Samsung Washing Machines

1 Answer

Glasses look filmy and fingerprints are still evident after even Pots & Pans cycle and sani-rinse.


It sounds like you have a serious wash problem. A couple things to check.

Be sure you are using fresh detergent. Old dish washing detergent looses its power and will not work. Be sure to use a name brand like Electrosol or Cascade they both contain the chemicals need to dissolve and clean properly. Use more detergent if you have hard water or use an additive such as lemi shine or glass magic to boost the water softness.

Try running the hot water faucet at your kitchen sink unit hot prior to starting the dishwasher this will help with the thermal energy needed to clean.,

If you still have trouble send me your complete model number from the tag on the tub so I can help trouble shoot the machine better.

Apr 24, 2010 | Dishwashers

3 Answers

Black type residue being left on clothes



Hi there,

This is a common problem on washing machines, if you predominantly do cold washes.

Over a period of time, a washing machine will accumulate a buildup of Soap Scum (excess soap & softener residue) which can stick to the inside of the drum.

This black coloured soap scum occasionally breaks away from the drum, and attaches to the clothing fabric during the wash cycle.

You can rectify this, by doing the following:

Firstly, purchase a packet of CITRIC ACID from your local grocery store (usually found in the baking isle).

Do the following procedure before going to bed:

1) Do a HOT WASH without clothes (Hi water level, with HOT water) - allow machine to fill with hot water, then add the CITRIC ACID to the water. Allow the machine to complete a FULL wash cycle (i.e. allow machine to agitate for 30 mins or so, then drain).

2) Fill the machine again with the HOT water / CITRIC ACID solution, but this time allow it to sit in the bowl overnight (no cycle).

3) Next morning, set machine to spin & drain (i.e. to empty the solution)

4) Set machine to fill with FRESH HOT WATER ONLY (no citric acid), then set machine to spin & drain. This will flush all remaining residue left in the bowl.

Note: Soap scum residue is caused by using excess detergent/fabric softener. Hot Water flushing should be done every 6 months.

Contrary to what the detergent manufacturers state, you should follow Samsung's instructions by using HALF the recommended detergent.

Samsung machines prefer LOW SUDS, and you may find by reducing the amount of detergent used, you may even eliminate the buildup of soap scum.




"If this has helped resolve your issue, please rate this solution"


Oct 31, 2009 | Samsung SW62ASP Top Load Washer

1 Answer

Heavy towels don't come clean & smell of mildew - all whites and colours are gray after bleach has been used.


Did you add detergent to the dispenser?
For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
 Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Dye transfer can occur when mixing whites and
colors in a load. Sort dark clothes from whites and lights.
 Did you overload the washer?
Do not overload the washer. The washer can be fully loaded,
but not tightly packed. The wash load must be balanced. Lint
can be trapped in the load if overloaded.
 Check the following:
Was paper or tissue left in pockets?
 Did you use enough HE detergent?
Follow manufacturer’s recommendations for the type of load
you are washing. For best performance, use only High
Efficiency detergent. Use enough HE detergent to remove soil
and hold it in suspension.
 Do you have hard water?
Use more detergent for washing heavy soils in cold or hard
water.
 Is your water colder than 60°F (15.6°C)?
Wash water colder than 60°F (15.6°C) may not completely
dissolve the detergent. Use hot or warm washes if safe for the
fabric load. Make sure your hot water system is adequate to
provide a hot water wash.
 Have you run the Clean Washer Cycle lately?
To freshen your washer and to avoid odors, see “Cleaning
Your Washer.”
 Are you using HE detergent?
Use of non-HE detergent can cause a film residue which can
result in odor.
 Did you leave the door open after use?
This washer has a tight seal to avoid water leaks. To avoid
odors leave the door open to allow the washer to dry
between uses.
http://shared.whirlpoolcorp.com/assets/pdfs/literature/Use%20and%20Care%20Guide%20-%20W10117768.pdf

(see page 20 for washer cleaning instructions)

Oct 10, 2009 | Whirlpool Duet Sport HT WFW8400TE Washer

2 Answers

I have a Samsung SW62ASP top load washing machine. I keep getting chunks of black flaky stuff turning up through my wash. I always empty the in bowl filter, is there another filter?


Hi there,

This is a common problem on washing machines, if you predominantly do cold washes.

Over a period of time, a washing machine will accumulate a buildup of Soap Scum (excess soap & softener residue) which can stick to the inside of the drum.

This black coloured soap scum occasionally breaks away from the drum, and attaches to the clothing fabric during the wash cycle.

You can rectify this, by doing the following:

Firstly, purchase a packet of CITRIC ACID from your local grocery store (usually found in the baking isle).

Do the following procedure before going to bed:

1) Do a HOT WASH without clothes (Hi water level, with HOT water) - allow machine to fill with hot water, then add the CITRIC ACID to the water. Allow the machine to complete a FULL wash cycle (i.e. allow machine to agitate for 30 mins or so, then drain).

2) Fill the machine again with the HOT water / CITRIC ACID solution, but this time allow it to sit in the bowl overnight (no cycle).

3) Next morning, set machine to spin & drain (i.e. to empty the solution)

4) Set machine to fill with FRESH HOT WATER ONLY (no citric acid), then set machine to spin & drain. This will flush all remaining residue left in the bowl.

Note: Soap scum residue is caused by using excess detergent/fabric softener. Hot Water flushing should be done every 6 months.

Contrary to what the detergent manufacturers state, you should follow Samsung's instructions by using HALF the recommended detergent.

Samsung machines prefer LOW SUDS, and you may find by reducing the amount of detergent used, you may even eliminate the buildup of soap scum.




"If this has helped resolve your issue, please rate this solution

Aug 05, 2009 | Samsung SW62ASP Top Load Washer

2 Answers

Hot water not really hot


I have never heard of this before, and have always piped dishwashers off the hot water line. Not to say it could not be done the other way, I would refer to the instructions that came with the dishwasher, and if they say to connect to the hot water line, to have the technician come back and fix it. If it says to connect to cold water line, then manufacturers know best.....Hope this helps

Dec 29, 2008 | GE WPRB9220D Top Load Washer

1 Answer

Beep with a display saying EFO


Dear novscorp,
According to the error code chart (a loose insert included with the operating instructions) EF0 means two things: Error 1. Over sudsing  or  Error 2. Hot water does not enter.
For over sudsing, it lists the possible causes as: a high efficiency detergent was not used (the detergent brand will have "he" on it for high efficiency) or too much detergent was added.  The solution lists: Use only a high efficiency detergent.  Follow manufacturer's recommendation for dosage.  Amount may need to be adjusted for water temperature, water hardness, load size and soil level.  
For the 2nd error, hot water does not enter, it lists the possible causes as hot water hose is connected to the wrong faucet or hot water faucet is not turned on.  The solution lists: Connect hot water hose to hot water faucet and hot inlet on washer.  Be sure hot water facet is fully opened.
On a personal note, I received the same error when I mixed my detergent directly in with my color safe bleach.  It just caused a lot of suds in the machine.  One rinse cycle solved it.
Hope this helps, Ellenk4 

Aug 18, 2008 | Kenmore Energy Star 44092 Front Load...

3 Answers

Samsung WF337AA Front Loader


Hi Ya, I had exactly the same problem with my washer. 7E means that the water supply has stopped or is too weak. So I unscrewed the water hoses at the rear of the machine (turn water taps off first) and removed the little filters from the inlets on the machine by **** them out with a small screwdriver.. I then cleaned the filters out with a small brush and hot water, refitted them and HEY Presto!! All fixed. Good Luck Greg NZ

Jun 06, 2008 | Samsung WF337AA Front Load Washer

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