Question about Dyson Vacuums

1 Answer

My dyson 25 suction bar is not going down all the way when I put my foot on the red bar in the back It floats up off the carpet when I raise the handle it does down Help

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Dyson Master
  • 18,402 Answers

This mite help you

Posted on Dec 28, 2016

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The foot bar is going up instead of staying on carpet and will not hoover carpets


Hi there, it's Jack at Dyson.

When you stand your DC24 upright after use, the cleaner head is held in place by the stabiliser mechanism. Unfortunately it sounds like the stabiliser isn't releasing correctly when you recline the machine into the vacuuming position.

We'd appreciate the chance to take some further details about this issue, and to help you resolve it. When you have your DC24 to hand, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you. If a repair or a replacement part is needed, we can also confirm if your machine is still covered by its Dyson parts and labour guarantee.

Feb 23, 2015 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Dc41animal leaves obvious tracks on beige carpet


Hi Alan, it's Jack at Dyson.

Like all Dyson upright vacuums, DC41 Animal includes a motor-driven rotating brush bar. This includes stiff nylon bristle tufts which sweep into the carpet pile, agitating out dust, grit and stubborn pet hair. This will also have the effect of raising the carpet pile where it's been trodden down from daily use - this is what causes the tracks you've noticed. You can see how DC41's brush bar and cleaner head are engineered to work in the video I've attached.

It is possible to turn off the brush bar using the silver brush control switch next to the red on/off switch. However, the brush bar is an important factor in effective carpet cleaning and we would always recommend vacuuming carpets with the brush bar turned on - with the exception of delicate carpets or rugs.

It does sound like your machine is working correctly, in the way it was designed. I hope this information is useful to you, but if you would like some further advice, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Aug 09, 2013 | Dyson DC25 All Floors Bagless Upright...

1 Answer

My dyson hose sucks good but, when i put handle down, it won't **** but brush does turn


I just had the same problem....suction from wand, but no suction from soleplate, the brush bar spins. Did all the troubleshooting steps on dyson.com but they didn't work...dyson.com says need to take to repairman, being a diyer I went to search engine. I didn't find a fix, however I found one myself....it appears the vac can get stuck in floor mode or in between modes....the dial on top on dc07 ....selector of floor or carpet..try pushing it back and forth to see if that puts it in carpet mode...check for suction or try vacuuming...if that doesn't work, looking at vac from behind vac on the right hand side is the selector dial..on top of bottom portion of vac.....with vac in upright position, recline it as if about to vacuumn floor...look down at selector area ...you should be able to see a rectangular type button exposed ..push this to reset position...you may have to push it a few times...then try vacuumniing.....I finally had suction from soleplate!! Another tipoff to this problem is my selector dial would not stay in place would pop I to carpet by itself, but only halfway....fro a long time my vac would work but not very well...had to go over same area.4-5 times..What a workout! The first time I contacted dyson via tele the rep had me remove some stuff and I was able to look at area below selector...what I saw was two holes, one hole was only over the other hole half way...hence at that time I had only part suction since holes were not aligning properly....I read somewhere as a further tip to get suction to engage, while vac is reclined step on front edge of vac head it said you'll get more suction that way, I haven't tried that, but thought it may help someone

Feb 16, 2013 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

The suction on my dyson is too strong


i don*t know alot about dyson but if it has a thing to raise it up off the floor then that will work

Jan 26, 2013 | Dyson Vacuum Dc 14 Low Reach

1 Answer

When presing down red foot bar to clean carpet, the balls go up past the foot bar and the brush wont spin.


Hi there,

Sorry to hear you're having difficulties with your DC24. Your cleaner is equipped with a safety device which shuts off the brushbar if it becomes tangled in a rug fringe, etc. This is simple to reset: please follow the steps shown in our online guide:

http://www.dyson.co.uk/support/help.asp?article=1502&product=DC24-ALLFLOORS

Hopefully this should resolve your issue. However, if you're still having issues, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON. One of our experts will be happy to run through some simple troubleshooting checks over the phone with you.

Kind regards,

Jack
Dyson Customer Service

Jul 31, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

My dyson dc17 will not roll across the carpet, because their is too much suction.?


Turn on the beater bar with the gray button next to the red power button. The powered beater bar will "propel" the vacuum across the carpet.

May 02, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Dyson DC 25 Ball - no power to motor


Same problem here. We noticed a loss of suction for about 5 minutes and the suction stopped. Beater bar still rotates but ZERO suction.

Mar 14, 2010 | Dyson DC25 All Floors Bagless Upright...

3 Answers

No suction when carpet cleaning. Also won't stand upright


Its possible that it may be blocked in the foot of the vaccum. try going through your instruction manual to locate details on how to disassemble the suction brush and connecting ducts. If you dont have one then use this link to download it. http://ubermanuals.com/node/1870

Let me know how you got on


Cheers

Jun 10, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

7 Answers

Dyson dc07 suction when upright but no suction when tilted in operate position


Not sure if this will definitely fix the problem.......but here goes for anyone with the same problem....spoke to Dyson helpdesk today following some online research i did yesterday. The 'internet' view is that there is a design fault with the cyclone chamber of the DC07 and that older models need it replaced. Mine is a 2003 model and Dyson asked me if there was a Number 1 stamped on the back of the cyclone housing near where the air duct connects to the hoover body....there wasn't. They then said they would send out a new cyclone chamber free of charge (I bought my model as reconditioned in 2007 from an approved Dyson dealer, so no Dyson warranty) suggesting they are aware of a problem. Advice on another site by someone who was also sent a new cyclone is that the holes in the early cyclones were too small and got easily clogged. I'm now waiting for my new part and will see if that fixes it.
very strange though - my old DC01 was a far better model from what I have seen so far of the DC07 - they seem to have gone backwards in design & reliability.
Very impressed with the service from their helpdesk though - they put other companies to shame with their speed of answering the phone and the ability to actually talk to someone not just a series of automated menus - well done Dyson for that at least - I'll reserve judgement on the DC07!!!.

Dec 24, 2007 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Loss of suction on carpets


Wow...this is one of the only "bad suction" examples I have seen. I do know that after I clean my DC07, I have to make sure that the adapter pieces are seated properly, otherwise there's an air gap.

Have you tried connecting the hose instead of the main part? Is suction still bad? If so...then it's the motor. If not, then go back to check the adapter pieces or see where there's a blockage...look harder.

Call Dyson...their support is terrific!

Nov 05, 2007 | Dyson DC07 Bagless Upright Cyclonic Vacuum

Not finding what you are looking for?
Vacuums Logo

Related Topics:

35 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...