Question about Samsung Kitchen Ranges
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Posted on Jan 02, 2017
You are correct. If the door does not lock, the self-clean function will not activate.
Spray some WD40 into the lock mechanism and let it sit over night. Then try it again.
Posted on Feb 10, 2009
Open the door. In the upper left corner, press and hold the door switch (the one that controls the inside light). Start a self clean cycle and wait for lock motor to engage. When the lock stops moving it should be in the unlocked position. Press cancel to stop the self clean.
If you need more assistance let me know.
Posted on Apr 03, 2009
This is a more common problem than revealed by Viking.
Heres how I an "amature" fixed it.
Top center of many viking ovens have slots. With a small flashlight look into the center slots. "Its HARD to see" Look for something
shiney thats the latch/hook everything else will be dark.
I used a shish ka bab skwer. You need something like that or maybe an ice pick. Knives screwdrivers and things like that will
damage the face of the oven and then after opeining it you will forever feel bad about marring that very expensive unit.
Take the pick and with the flashlight guide it to the shiney part.
Once touching push to the LEFT. Keep trying as the pick will slip
many times. The latch should have no resistance if you can get on it.
Once open you can try and reset the hook to its open position.
Mine would not reset and prevented the door from closing.
This is now another fix. To keep the hook held to the open position. E mail me for how I jury rigged this part.
I have the hook held open now and will never be able to use the self clean function again. But thats better for me than a open wallet fix for the repair man and then wonder when it will happen again. To repeat. This is a known problem with Viking ovens.
Posted on Apr 08, 2009
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