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I received a package I did not order what should I do

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Amazon order was undeliverable. Where is item? How to get it delivered? Can I cancel it and later reorder to new address?


About Undeliverable Packages

Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, you will be issued a full refund (including shipping charges).
Orders that are returned to us as undeliverable are not able to be re-shipped. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our website.
If it has been four weeks from the estimated delivery date and you haven't received confirmation of the return or refund, please contact us.

About Undeliverable Packages

Jan 14, 2016 | Brother CS6000i Computerized Sewing...

1 Answer

Usps stated it was shipped but we have not received this order


  1. YOu need to call UPS to track the package 1 (800) 742-5877

Jan 29, 2015 | Computers & Internet

1 Answer

An order said it was delivered but never received can amazon replace the items ups said the delivered


You can go to your amazon orders and click on that order and file a claim. When you file a claim theres option that you can choose, or you can add why your filling a claim. They would ethier refund your money, or they would help you get your package. Hope that helps, and you can also contact Amazon also.

Dec 07, 2014 | Pets - Others

1 Answer

My order total had three items. My receipt said I


Take a photo of the received items. Get back to the supplier and tell them you are missing one item. You can also stop payment of this invoice by blocking the check (cheque); blocking the vendor on your credit card or advising paypal of this incident. Ask for a refund if you are not happy with response. The item may have been stolen during delivery process. Good luck.

Oct 16, 2014 | Computers & Internet

1 Answer

I did not receive my Groupon purchase


Groupon Order# 115288338
I ordered (2) cases, paid for (2) cases, waited for over 10 days, received package today, pack list say (2) shipped, only received (1) Not a good showing for my first Groupon order! need my case asap. Daniel Broadwater

Jan 02, 2014 | Televison & Video

1 Answer

Need mediator for dispute with seller


It more than likely not the sellers fault ,but the Postal services fault the package was not delivered. You can change to negative feedback to naturale. I am also a seller on eBay I am sick of my packages not being delivered just because the Postal Service can`t do there job. But is the sellers that have to accept negative feedback and even have give the money back also .

Jul 12, 2012 | eBay Auctions

1 Answer

I ordered the ant farm club kit around march1 and have not received it yet


Try to locate your order confirmation (if ordered online) and contact their customer support. If you were sent a tracking number, you might also use that to track your package online.

May 15, 2011 | Toys

1 Answer

Paid for a package though PayPal and haven't received my package. what should I do?


If you've purchased the package thru your PayPal and still not able to receive it on your end, all you have to do is verify the transaction from the store where you've bought it, provide all the important information, such as the transaction or purchase order number.

Apr 23, 2011 | PayPal Accounts

1 Answer

Hi, I called HP customer centre in Singapore to help me for my printer as I don't have the wires to connect my printer to my computer. They advise me to order and I did. Now I want to cancel my order. My...


We cannot cancel your order. Only HP can do that. You can attempt to cancel it by going to their website.
There are several contact options here http://welcome.hp.com/country/us/en/contact_us.html

Have you tried to cancel using the same number that you ordered from?

Orders are usually filled and on their way very quickly. You may not be able to cancel, and may receive the order very soon. There will be instructions and possibly even a mailing label for returning the item and receiving credit for it. You will have to package the item (you may be able to use the same package the item came in if it is in good shape.) and pay for return postage however.

Dec 20, 2010 | HP Office Equipment & Supplies

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