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I have two tablets, both of which are connected to wifi. I cannot get google play to open. Is there something I need to do to the devices to get it to work

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  • Tablets & eR... Master
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You have to set up on both devices

Go to "settings" ->>> "apps" or "app manager" click "all apps" then scroll down until you see "download manager" usually it is located at the bottom. Enable it and you are ready to go. You can now open your "Google play store app" again.Apr 30, 2016

cannot get google play to open Google Search

Posted on Dec 27, 2016

  • 4 more comments 
  • Dedra Dille
    Dedra Dille Dec 27, 2016

    I just tried this. It was already enabled so I disabled it then turned it back on and went to the play store. It still tells me there is no connection. I have checked my wifi connection and have full service on both tables. Am I doing something wrong? The smart guide was not included in either of my tablets

  • Andrew Taylor
    Andrew Taylor Dec 27, 2016

    Is the wifi at home? If at public place you have to open a browser to accept conditions. At home make sure the password is in correctly as CaSE SeNsiTIvE.

    does the Internet work, can you go to www.bbc.co.uk

  • Dedra Dille
    Dedra Dille Dec 27, 2016

    Yes, the wifi is at home. I have connected both of them to it and it has full strenght. But no, i cannot go to that site, It tells me that there is no connection but yet, my wifi serivce is full

  • Andrew Taylor
    Andrew Taylor Dec 27, 2016

    That is odd. Have you powered down and back up? Close wifi and open it.

    Did you have a read of this
    https://www.androidpit.com/google-play-n...

  • Dedra Dille
    Dedra Dille Dec 27, 2016

    Thank you for suggesting that artical. I have tried everything they have suggested, with no luck. Looks like youtube videos and How to set up my Contixo Kids Tablet for Dummies Manuals in my future. Thank you for tryng to help though. Greatly Appreciated.

  • Andrew Taylor
    Andrew Taylor Dec 27, 2016

    It is SPECIFICALLY a Kid's Tablet? It probably has a bar otherwise they could purchase $99 apps, films and music.

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