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On December 24 I was charged 79.00 on my bank account for prime, and I am not a member.

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Call prime direct on the phone and complain about the unauthorized deduction for a nonexistent account

Posted on Dec 27, 2016

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1 Answer

Can you tell me why £1 &£7.99 as been taken out of my bank account I do not want join prime


Did you cancel your prime member ship? If not do so at the link. You may have opted into prime and not even knew it, I did that last week.

Apr 11, 2017 | Prime Computers & Internet

1 Answer

On December 24 I was charged 79 pounds on my bank account when I am not a member of prime. Please refund


Prime is a one time membership fee. That charge was for a purchase as the price is also wrong?

At the end of the Amazon Prime free trial or your chosen membership period, your card will be charged automatically for the next membership period. If you choose to be charged on a monthly basis, your membership charge will be $10.99. If you choose to be charged on an annual basis, you will be charged $99. Prime Video membership is $8.99 a month.
If you didn't intend to continue your membership from a free trial to a paid membership, you can cancel your Amazon Prime membership on the Manage Prime Membership page. If you haven't used your Prime benefits, you are eligible for a full refund.
Note: If your Prime membership is associated with a service you receive through another company (such as Sprint), please reach out to that company for details about your membership rate and to manage your membership.


About the Amazon Prime Membership Charge

Dec 27, 2016 | Computers & Internet

2 Answers

I cancelled my amazon prime membership and need a refund please. My fiance just passed away and I need that money back into my checking account. Please!!


Sorry for your loss. You would need to contact Amazon customer service. This is a community where members help members. Fixya has nothing to do with amazon. It may take a few days due to how the banking process works. Amazon can try to push it thru but it may not work.

Nov 12, 2016 | Computers & Internet

1 Answer

I wish to cancel amazon prime. i did not order this. i want to be refunded


Go to your Amazon account and on that page you can click "End Membership" If you became a member with in 3 days or a trial membership just ended and you have not taken advantage of any benefits of a Prime member you should receive a full refund. You gotta go to your account and end it though. I personally am a Prime member. I order lots of stuff cheaper than local stores. Even household items from time to time. Quick shipping and other benefits make for a pretty decent program in my opinion, but I am using it to full potential also. For $99 a year it has paid for itself in just shipping charges for me.

Mar 03, 2015 | Computers & Internet

1 Answer

I took out Prime by mistake, on 18th December have now cancelled. I need refund.


You can appeal to Amazon.com's Customer Service department. Once your free period has elapsed, it automatically becomes a "Paid Membership". If you haven't used any Prime Benefits outside the free window you can receive a refund of the full amount. Their policy on cancellation of Prime membership reads as follows: "Paid members who haven't placed an Amazon Prime eligible order are eligible for a full refund. You can't receive a refund if any of the household members have placed an Amazon Prime eligible order."

So, depending on how you've used the account, you may be out of luck.

Start by going here: https://www.amazon.com/gp/primecentral

Amazon com Sign In

Feb 02, 2015 | Computers & Internet

3 Answers

Can I pay from my bank account


Yes you can pay from your Debit card if you like. The easiest way is to call them and they will take you information and set it up for you:

Netflix Customer Phone Number Shortest Wait Best Support

888-638-3549


Press 0 at each prompt.
Average Wait: 5 mins - 24 hours, 7 days

Jan 21, 2015 | Netflix

1 Answer

I was charged $99 for amazon prime but I never signed up for amazon prime.


Yeah, me too! Just checked my bank account and found 99$ recurring authorized charges for Amazon prime? Wtf? Called the bank, requested to return it!
Planing to call Amazon customer service.

Dec 06, 2014 | Computers & Internet

1 Answer

I did NOT order prime! Why was the charge taken out of my account?


contact bank immediately and dispute charge - could be a fraudulent attack on your account - CONTACT BANK IMMEDIATELY !

Oct 28, 2014 | Computers & Internet

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