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I have an external harddrive i just had enclosed from a previous enclosure and i plug it in and my laptop deects it next to my clock and then after a long wait as it causes my laptop to not responding it shows up in my computer next to my c drive but when i click it and its labeled E drive it causes my computer to not reponseding and wont open so i can access what i have saved on it what else can i try to get it to open up i looked in device manager and i see it there just fine without the yellow exclamation point that tells me there is a problem so it looks like its working but i cant open it cause my computer saids not responding due to the external so please what options do i have?

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  • jose vasquez Jul 21, 2009

    how thx for the advise but my laptop detects it and it even shows up next to my c drive in my computer its just that when i click the drive to access my stuff on there it makes my laptop go into a "not responding" situation and i cant format cause i have lots and i mean lots of info on there from music to pictures and very important documents that i scanned somehow i need to be able to open that drive which is labeled E without causing my laptop to do the not responding thing any other suggestions?

  • jose vasquez Jul 21, 2009

    the external harddrive does come up its in my computer and also in device manager without any signs of warning it shows up as my E drive next to my c drive but when i click to open it it wont open and causes my computer to go into a not responing state where i then need to ctrl ,alt del to end the program

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  • 555 Answers

Hello my friend, kindly restart your computer then try to detect it using CMOS. Also try to reconnect your external hard disk to make sure it was properly inserted. If the same problem encounter then you can reformat your external hard drive if their is no important  files save in that device. 

Posted on Jul 21, 2009

  • Jonas Awayan
    Jonas Awayan Jul 21, 2009

    My friend if you can try another hard disk then its better cause if we can try the other hard disk then it works then the problem is within your hard disk probably the recognation and driver of your hard disk is not compatible or not supported or not properly installed by the computer wizard using the plug n play technology. However if the same problem you encounter when you test the other hard disk then the problem is within your external drive which you plug your external hard disk. If worst comes then i suggest please find a computer technician in order to asist you personally and help you fix the problem technically. Or you can contact the supplier of your device to ask assistance.


    thank you 

  • Jonas Awayan
    Jonas Awayan Jul 21, 2009

    My friend, last solution is that if you have anti virus then scan your external drive to ensure that the virus is not the reason in making your system goto not responding state if you open. Otherwise the defect is in your hard disk. If that would be the case then i suggest that you find a computer technician and let him handle the situation to prevent the damage in your hard drive or find a shop that handles hardware problem issue particularly computer hardware problems. 


    If you need more assistance please contact me or reply to this post. 


    Thank you so much my friend.

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My desk top computers screen went black, can my data be save on the hard drive and how can i take it off


Not posting the model number of the Dell desktop computer, get's you generic information.

The model number can be found on the back of the computer, next to the Windows product key.

Moving on......


Suggest use an external enclosure.
Remove the harddrive from the computer, and install it in an external enclosure.

The external enclosure has a USB cable, and you just plug it into any available USB port, on a working computer.

Then go to My Computer, or Computer; depending on which Windows operating system the computer has; and double-click on the drive letter that corresponds with the external enclosure.

(WinXP: Start > My Computer
Win Visa / Win 7: Windows logo button > Computer )

Examples of drive letters;

C: Drive = Harddrive of the computer you are using

D: Drive = Separate partition on the harddrive for Restore files, or is for the optical drive (CD/DVD drive)

E: Drive = Optical drive generally, but may be the drive letter that corresponds to a Removable Device.
The external enclosure you plugged in, is a removable device.

None of the above is 'etched in stone', except the C:Drive
Things change from computer to computer, and the way you may have it set up.

Easy way to know?
Before plugging in external enclosure, open My Computer, or Computer.
Look at what each drive letter corresponds to.

Now when you plug the external enclosure in, you will see the change; and know which drive letter corresponds to the external enclosure you just plugged in.

Double-click on the name next to the drive letter, that corresponds to the external enclosure you plugged in.

Go into My Documents, or Documents.
Again, depends on which version of Windows you have.
Win XP = Start > My Documents
Win Vista / Win 7 = Windows logo button > Documents

Now open each folder, until you get the personal files you want to keep.
Photos, music, videos, documents you have created, or downloaded.

You cannot remove programs, or applications. Just your personal stuff.
(You can, but that is for a separate discussion)

Also open Downloads.
(WinXP = Click on Start > My Documents > DOUBLE-click on Downloads.

Win Vista / Win 7 = Click on the Windows logo button (Start), click on Documents, click on Downloads.

Harddrives are measured in Width.
2-1/2 inches across for a laptop harddrive. 2.5 inches.
3.5 inches for a desktop harddrive.

Don't know what Dell this is again, don't have the model number.

Cannot tell you if the harddrive is an IDE (PATA) unit, or a SATA unit.

So you will need either a 3.5 IDE (PATA) external enclosure,
OR,
a 3.5 SATA external enclosure.

There are external enclosures that are 3.5 and IDE/SATA, also.

Basic examples,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1733195&CatId=2779

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2145406&CatId=2780

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3883498&CatId=2780

http://en.wikipedia.org/wiki/Parallel_ATA

http://en.wikipedia.org/wiki/Serial_ATA


Easy way to identify what type technology is used, for the harddrive in your computer; IDE/PATA, or SATA;

Power cable for an IDE/PATA harddrive,

http://www.playtool.com/pages/psuconnectors/connectors.html#peripheral

Power cable for a SATA harddrive,

http://www.playtool.com/pages/psuconnectors/connectors.html#sata

For additional questions please post in a Comment.
Regards,
joecoolvette

Mar 29, 2013 | Dell Computers & Internet

1 Answer

SONY VAIO PCV R53 39 DS WON'T BOOT UP


Pull the harddrive out, install in an economical external enclosure.
The external enclosure has a USB cable.

Plug the USB cable into any available USB port, on a working computer.

Go to My Computer, or Computer; and double-click on the drive letter, that corresponds with the external enclosure.

(Actually with the harddrive in that external enclosure, it is now an external harddrive)

http://esupport.sony.com/US/p/model-home.pl?mdl=PCVR539DS&LOC=3#/howtoTab

It's an IDE harddrive. Also known as a PATA harddrive.

A harddrive is measured across it's width.
2-1/2 inches across is a laptop harddrive.
3.5 inches across is a desktop harddrive. (3-1/2 inches)

So you need a 3.5 IDE (PATA) external enclosure.
One example,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1733195&CatId=2779

Regards,
joecoolvette

Mar 26, 2013 | Sony VAIO Computers & Internet

2 Answers

My acer chromebook AC710 SCREEN IS CRAZY CANT SEE ANYTHING BUT COLORS AN LINES WHAT TO DO?


The reason your monitor is in screensaver mode, (Read your other problem too), is there is no video signal coming to it.

No Signal

This is because the Netbook isn't sending one.

It isn't sending one because apparently you have graphics problems. Problems with graphics hardware.

So no, there is no Sync, or settings to change on the monitor.

(It is Not a video/graphics card. Your laptop uses Integrated Graphics. Intel HD 3000 Graphics )

However the point is moot now. Netbook is being sent in.

Point now is getting the info off the Harddrive, before some geek looses it.
(I'm a computer geek too, so that was no slam)

Remove the Harddrive. Then install it in an external enclosure.

You've seen an external enclosure, if you have seen an external harddrive.
You can buy just that 'outside case', too.

The external enclosure has a USB cable going to it.
The USB cable goes inside the enclosure, and connects to a small circuit board, with an interface on it.

The harddrive plugs into the interface.

The external enclosure comes apart VERY easily. Manufacturers make it easy to open the external enclosure, and install the Harddrive.

Usually a 2 piece case. One screw to open. Remove cover, plug Harddrive in, replace cover.
Plug USB cable into a USB port, on a working computer.

This is one example that will work with your Harddrive,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3195233&CatId=2783

[Harddrives are measured across their width.
A laptop harddrive is 2.5 inches across in Width. 2-1/2 inches.
A desktop harddrive is 3.5 inches across in Width.

Three technology styles of Harddrive, are presently being used;
1) IDE (PATA),

http://en.wikipedia.org/wiki/Parallel_ATA

2) SATA,

http://en.wikipedia.org/wiki/Serial_ATA

These two types of Harddrives use mechanical parts. For example a Spindle, Spindle Motor, and Platters,

http://computer.howstuffworks.com/hard-disk.htm

3) SSD,

http://en.wikipedia.org/wiki/SSD

No mechanical parts. Just electronic components. (Solid State)

Your laptop uses a 2.5 SATA harddrive ]

Going on..................

I haven't had any direct dealings with this laptop. Or the Aspire V5-171 version.
I see no Service Manual listed.

Searching the internet for Harddrive replacement info though, I ran into that there is a large panel on the Bottom of the Netbook; which has a single Philips head screw in the middle.

Remove the screw, remove the large panel.
This is supposed to be in the User's Guide, but cannot seem to download it right now to see.

It will be in replace the Memory. Ram Memory.

The Harddrive should sit in a compartment area all it's own.
The Harddrive itself will be in a sheet metal Caddy. Harddrive Caddy.
Remove a screw, or screws; to remove Harddrive, and Harddrive Caddy.

Once screw/s are removed, L@@K at the Harddrive.
There should be a piece of 'silk strap', to pull on.

Keeping Harddrive flat, and down in Netbook, pull on the strap; and pull the Harddrive across towards the OUTSIDE of the Netbook.

You are unplugging it.

You DO NOT want to lift straight up on the strap, as you will bend contact pins.
Once the Harddrive is slid over, then lift at an angle; and remove.
Lift up on the Back of the Harddrive.
This is the opposite side of the one that plugs in.

Open the external enclosure case, slide the harddrive in; then close the external enclosure case. (Referring to Tigerdirect example. Other external enclosures will be different)

Plug the USB cable into any working computer's open USB port.
Look in My Computer/Computer. (WinXP/WinVista - Win 7)
The external harddrive will be shown.
DOUBLE-click on the drive letter it is next to.

Have problems with that post back in a Comment.

Your Netbook, is supposed to be just an ACER Aspire V5-171 series of Notebook PC; with a Chrome logo on it.

For additional questions please post in a Comment.

Regards,
joecoolvette

Mar 05, 2013 | Acer Computers & Internet

1 Answer

Trying to find the operators manual for prestige desktop hard drive super speed usb 3.0 ,2 tb


The general directions is to plug the USB cable from the IOmega Prestige into any available (Open) USB port.

To open, (Access) the contents on the harddrive, double-click on the drive letter that corresponds with the IOmega.

In WinXP left-click on Start, then on My Computer.
In Win Vista and Win7 left-click on the Windows logo button, then on Computer.

You will see there are different drive letters;

Drive A: is reserved for a Floppy Drive. Older computers
Drive C: is for the Harddrive. (Hard Disk)
Drive D: is reserved for a recovery drive, or an optical drive (CD/DVD drive)
Drive E: is reserved for an optical drive, usually.

Drive letters beyond these are usually under the heading, Devices with Removable Storage

One of these drive letters should correspond with the IOmega.

Suggest, IOmega not plugged in, go to My Computer, or Computer, and look at the devices connected to the various drive letters.

Now plug the IOmega in, and see if it shows up next to a drive letter.
(Give the computer BIOS a few seconds)

Where there was NO device shown BEFORE, there should now be a device shown.
{No device shown before, but now there is. May not state IOmega, just external storage, or similar}

DOUBLE-click on the device shown.

For example:

I have drive letters C: D: E: F: G: H: I: J: and K:

Drive letter C: is for my harddrive.
Drive letter D: is for a recovery drive. (Partition in harddrive reserved for recovery)
Drive letter E: is for an optical drive (CD/DVD drive)

Drive letters F through K are reserved for an external storage device.
Whether it be an external harddrive, or flashdrive, or what have you.

IF you find the drive letter that corresponds with the IOmega DOUBLE-click right on it.
If nothing happens, or if there is no device shown when the IOmega is plugged in, there is a problem with the IOmega.

Hard to believe IOmega is still having problems with their external harddrives.

In the past they were having problems with a small circuit board located inside the IOmega's case.

[ A circuit board is a PCB.
Printed Circuit Board

For example a computer mouse has a small PCB in it,

http://en.wikipedia.org/wiki/File:Mouse_printed_circuit_board_both_sides_IMG_0959a.JPG ]

The small circuit board is an Interface Board.

It connects the harddrive inside the IOmega's plastic case, to a USB cable, and this allows the harddrive inside to be plugged into a USB port on a computer.

As mentioned inside the plastic outer case (External enclosure) of the IOmega is a harddrive.
(Hard Disk drive; proper speak)

Harddrives are measure across their Width. There are two current types used;
A laptop size harddrive, and a desktop size harddrive.

A Laptop size harddrive is 2.5 inches across in width. (2 and a half inches, or 6.4cm)
A Desktop size harddrive is 3.5 inches across in width. (Or 8.9cm)

There are two technologies used;
IDE (PATA) or SATA

I'm sure the harddrive inside susanbrenton is a SATA unit.
I BELIEVE, it is a laptop size harddrive (2.5)

Point?

If there is data (Information) on the IOmega that you must have, you may wish to buy an inexpensive external enclosure, remove the harddrive from the IOmega, and install it into the external enclosure.

The external enclosure has a plastic case (Enclosure), and a small circuit board inside. It has a USB cable, or connector, just like the IOmega does.

Once you install the IOmega harddrive inside the case, the case is closed, and it's USB cable is plugged into a computer.
(Just like the IOmega. You are just replacing the small circuit board essentially)

Once you have the IOmega's case open, and can view the internal harddrive, measure the width of the harddrive.
Buy the appropriate external enclosure.

This is one example of an external enclosure for a 2.5 SATA harddrive,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3195233&CatId=2783

This is one example of a external enclosure for a 3.5 SATA harddrive,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2145406&CatId=2780

Basic instructions on how to open an IOmega Prestige external enclosure (Case):

1) There are two Philips head screws on the Back of the case.
These are removed.
Once removed a the oblong panel on the end comes off.

2) You can now see the harddrive inside. Pull from the Front, and remove the harddrive out of the case.

3) The harddrive is attached with screws to a metal carrier. (Bracket, essentially)
Remove the screws, remove the harddrive.

Basic example, the harddrive will look like this,

http://www.geeks.com/details.asp?invtid=0A26923-NDW-R&cat=HDD


For additional questions please post in a Comment, (Believe upper right of your page)

Regards,
joecoolvette

Oct 15, 2011 | Iomega Prestige 1 TB USB 20 Hard Drive

2 Answers

WD 500G HDD suddenly un-readable; changed name to local disk, says I need to format in order to use it. I have tons of important stuff on there.


Could you confirm if the problem with the drive not being recognized is a problem with the USB cable? I have a 250GB passport and it worked fine with my XP. Once I decided to reformat it to NTFS and tried to do so by plugging into my new windows7 laptop the problems started.

Aug 21, 2011 | Western Digital My Passport Essential...

1 Answer

I need to locate a mother board for a firelite model #USBFLB40-C any suggestion? Or where can I get a new USB power data plug soldered on the old board? Thank you.


Yes I would take the Harddrive out of the SmartDisk FireLite external harddrive, and install it into an economical external enclosure.

Looking up reviews just now I know that it's a laptop sized harddrive that's inside.
(The Harddrive inside is 2.5 inches across in width. 2-1/2 inches)

I don't know however if it is an IDE or SATA unit.
But you will know once you get the case open, and view the Harddrive inside.

One example of a 2.5 IDE external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1086960&CatId=2782

One example of a 2.5 SATA external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3195233&CatId=2783

One example of an external enclosure that will support IDE or SATA harddrives that are 2.5,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=7041055&CatId=2783


Regards,
joecoolvette

Jul 04, 2011 | SmartDisk FireLite 40 GB Hard Drive

1 Answer

My lacie drive fell off desktop and is not recognized as readable by my Mac. What chance do I have of recovering the data?


Inside that LaCie external harddrive's enclosure is a regular SATA harddrive.
The kind that fits in a desktop computer (3.5 inches in width), or laptop. (2.5 inches across in width)

Open the external enclosure (Case) of the LaCie, remove the harddrive, and install it into a suitable external enclosure.
(Laptop size, or desktop size)

The external enclosure has a USB cable also. Just plug it into any available USB port on your desktop computer.

Do I know for a fact that the harddrive is okay, and this will fix the problem?
No sir/maam I do not.

But IMHO this is the first diagnostic method to use.

IF the harddrive is a desktop sized harddrive, it could be installed in your desktop computer as a Slave drive.
However the above method is so much easier, and it allows your harddrive to be an external harddrive once more.

Inside the external enclosure of the LaCie external harddrive, is a small circuit board that the Harddrive plugs into.
It is this small circuit board that receives the damage in most cases.

If the problem is the Harddrive itself, a professional data recovery shop will;

A) Try a new, or good used harddrive circuit board.
Check to see if the harddrive's circuit board received the damage.

B) If the circuit board proves to be good then the next step is to remove the Platters inside.
The room used is a Clean Room.
A room that is 99.9 percent dust free. (In most cases)

The Platters are installed into the case of a compatible harddrive, that has the Platters removed.
Then as much information as possible is copied off.

There are other methods data recovery specialists use also.

[A Harddrive is built in a Clean Room. 99.9 percent dust free. The technicians wear a Clean Suit, that resembles what a doctor would wear in an operating room.
They enter the work area after going through a corridor, fitted with air jets at various levels.

If a harddrive is opened up in a room that is not a Clean Room, the harddrive's 'life expectency' drops to a day, or a few hours. The dust 'kills' them ]

http://computer.howstuffworks.com/hard-disk.htm

http://www.youtube.com/watch?v=gpY8c7lT_7k&feature=related

http://www.youtube.com/watch?v=ax390l2A-AY

Observe the other videos also.

Examples of both a SATA 2.5 external enclosure, and a SATA 3.5 SATA enclosure,
(The Harddrive's width is measured in inches. (2-1/2 inches for a laptop drive, 3-1/2 inches for a desktop drive)

SATA 2.5 external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3195233&CatId=2783

SATA 3.5 external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=4421576&CatId=2780


For additional questions please post in a Comment.
Regards,
joecoolvette

Jul 02, 2011 | LaCie Hard Disk design by Neil Poulton...

1 Answer

Can not get computer to recognize hard drive any more?


You could try using another USB port on your computer. Perhaps that USB port you have the IOmega external harddrive plugged into is bad.

More than likely not, though.

The problem is usually inside the IOmega's case. (External enclosure)

Inside that IOmega external harddrive's case is a regular harddrive as used in a desktop, or laptop computer.
To explain;

Harddrives are physically rated in width, as well as type, and size.
A laptop harddrive is 2.5 inches across in width. (2 and a half inches)
A desktop harddrive is 3.5 inches.

The larger desktop harddrives are usually used in external harddrives that are 500GB, and larger.
(Not always the case when it comes to the 500GB size)

Harddrives have two technologies, or types.
IDE (PATA) or SATA.

You didn't state the Model Number so I can't even hazard a guess at this point.

The harddrive inside the case plugs into an Interface.
The Interface may be separate, and connected via a cable to a small circuit board, or the Interface may be soldered directly to the small circuit board.

It is this Interface, and circuit board which go bad.
The solution is to remove the harddrive inside, purchase an inexpensive external enclosure, and install the harddrive into it.

The external enclosure has a USB cable just like the IOmega external harddrive did.

As stated the harddrive inside is just a normal harddrive. Made by a harddrive manufacturer.
Could be a Western Digital, or Seagate, or Hitachi, or Maxtor, or Fujitsu, or IBM, just to name a few.
(Seagate bought out Maxtor)

On the harddrive will be a decal with it's specifications.
You will also be able to physically measure the width.

This external hookup will support harddrives that are 2.5, or 3.5 inches in width, (And 5.25), plus will support both IDE (PATA) or SATA harddrives,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=7220658&CatId=3770

This external enclosure is for a desktop sized harddrive, 3.5 inches, and will support either IDE (PATA) or SATA harddrives,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1951866&CatId=2780

This external enclosure example is for laptop sized harddrives, 2.5 inches, and will support either IDE, (PATA), or SATA harddrives,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=7041055&CatId=2783

Just one example of how to disassemble an IOmega Select Portable harddrive,

http://www.youtube.com/watch?v=NvUvz5Qb4vw

Other styles are listed in the Suggestions column down on the right.
Not a good source for information on disassembling an IOmega external harddrive, but there is very little info available.

(It isn't that tough for any external harddrive enclosure. The screws are usually hidden under labels, and the case pops apart in two halves. Just a little different design here, and there)

For additional questions please post in a Comment.
Regards,
joecoolvette

Jun 14, 2011 | Iomega Computers & Internet

1 Answer

I need a new internal power supply for my 2tb external its an Iomega prestige. I just want the part number for it so i can order a new one.


There is no internal power supply. The unit gets it's power from the computer. A USB port has 5 Volts DC.

Inside that external enclosure of the IOmega external harddrive is just an ordinary harddrive as used in a desktop computer. A SATA harddrive.

The harddrive plugs into a small circuit board with an interface on it, or there are cables, (wires), which come from the circuit board, and plug into the back of the harddrive.

It is this small circuit board that is usually the problem.
The solution to this problem is to simply just buy an economical external enclosure, and install the harddrive out of the IOmega into it.

Just one example from a quick search for an economical SATA 3.5 external enclosure,
(Note*
A laptop harddrive is 2.5 inches across in width. 2 and 1/2 inches.
A desktop harddrive is 3.5),

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2145406&CatId=2780

Have additional questions or need clarification to what I have stated, please post in a Comment.
Regards,
joecoolvette

May 29, 2011 | Iomega 2TB Prestige External Hard Drive

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